Technical Support Officer x1 Scale 6 - 34,416 - 36,522 Permanent - Full Time Are you passionate about contributing to the growth and success of Enfield? We are seeking a dedicated individual to fill the role of Technical Support Officer within our dynamic Planning Technical Support Team at Enfield Council with proven experience in either planning, validation, planning enforcement, building control or land charges. This is more than just a job opportunity; it's your chance to play a significant role in the community and be an integral part of our borough's development journey. As a Technical Support Officer, you will be at the forefront of Enfield's planning and growth services, offering a unique opportunity to embark on a professional career path in planning and planning enforcement. Your work will have a direct impact, providing you with the satisfaction of knowing you are making a real difference. About the Roles: Play a key role in managing a diverse caseload of planning applications, helping to deliver a successful and widely recognised fast track planning decisions service Be a part of processing over 5000 planning applications annually, including significant projects like Meridian Water, shaping the future of our borough. Play a role in registering planning applications and engaging with residents on new development proposals, ensuring their voices are heard and considered. Deliver specialist technical support with a flair for innovation, guiding planning applicants through validation and navigating the complexities of permitted development and legislative frameworks. Act as a pivotal point of contact for residents, businesses, councillors and colleagues across the council managing a diverse workload of planning enforcement cases, helping to deliver a successful and widely recognised expedient planning enforcement service Deliver specialised technical services through our highly successful Local Land Charges service providing comprehensive information to support property transactions throughout the borough Play a role in helping our residents engage in new planning development proposals, ensuring their voices are heard and considered Assist in the planning committee process, ensuring our democratic procedures are well-supported and informed Help support planning and enforcement decision making through appeal processes Champion service improvements and income generation targets with creativity and strategic thinking. Provide customer care that sets the standard for excellence, serving a diverse range of service users with professionalism and empathy. Who We Are Looking For: Individuals with a zest for life and a passion for the Town Planning sector, ready to bring their A-game to our support team. Communicators who thrive on accurately recording information and offering guidance with confidence and clarity. Self-starters who are motivated to tackle challenges head-on and deliver results that exceed expectations. Team players who understand the importance of performance targets and are adept at using a range of IT standard applications, and specialised planning and land charges systems Dive into a role that s more than just a jobit s a chance to be a part of Enfield s vibrant future. Apply now and let s make a difference together Apply Now: We can t wait to see how you ll contribute to our team s success. Submit your application today and join us in shaping the future of Enfield Contact Details - If you would like to know more about the role, please contact Cassandra DaCosta 0208 132 1994 or Aminur Rahmanon 0208 132 1631for an informal discussion. If you have any difficulties accessing this information, please contact Farida Uddin on 0208 132 1027 or email farida.uddinenfield.gov.uk We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. We are passionate about our people and how we deliver services to our community in Enfield. That s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. Why it's great to work for Enfield Council: An excellent pension through the Local Government Pension Scheme (LGPS). Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. A blend of remote and office based working for most roles. Interest free season ticket loan repayable over three or ten months. Career development and learning experiences from a range of training courses and learning methods. Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. Health and leisure discounts and tax-free bikes for work. 1 month's paid sabbatical for registered Social Workers working in Children's Social Care. We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.