Your new company Your new company is a leading provider of innovative products and solutions, renowned for its commitment to quality and excellence. Their cutting-edge technology and dedicated team have positioned them at the forefront of the industry. The company pride themselves on fostering a dynamic and inclusive work environment where every team member can thrive. With significant investment, this is a really exciting time to be joining the business. Your new role As Operations Manager, you will be responsible for providing leadership and guidance to the engineering team, setting clear objectives aligned with business goals, and offering regular feedback and coaching. You will implement process improvements in line with company guidelines to enhance operational efficiency. You will collaborate with the Technical Manager to plan and deliver effective training, ensuring the team maintains the highest level of competence. Additionally, the role requires working closely with the supply chain to drive technical and process improvements through a collaborative approach. You will maintain management systems and support Health, Safety, and Environmental (HSE) objectives across the site. Achieving high levels of performance and engagement through inspirational leadership, recruitment, training, and employee development is crucial. You will ensure the timely delivery of orders to customers, provide regular updates and financial analysis for senior management. Gathering and reporting customer feedback on service and project delivery to inform management decisions is also a key responsibility. What you'll need to succeed The ideal candidate will have over 5 years experience managing engineering operations teams, with a proven record of team management and development. Familiarity with CRM systems is beneficial, and an engineering qualification would be advantageous. The candidate should have a proven record in customer-facing roles and delivering projects. A clean and full driving licence is required. What you'll get in return In return, you will receive a competitive salary and benefits package, including car allowance, company fuel card, 6% company pension, death in service benefit, retail discount schemes, private healthcare and opportunities for professional development. You will be part of a supportive and innovative team, working in a state-of-the-art facility, with a company who value their employees and are committed to providing a rewarding and fulfilling career path. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: Operations Manager Engineering Manager Project Manager Benefits: Competitive