About The Role
Are you the type of person who enjoys regularly interacting with customers, offering support with enquires and seamlessly converting them in to sales? If so this could be the role for you.
We’re looking for a Contract Coordinator with great customer service skills who thrive in a busy operational environment to join our team and help us to deliver our customer promise - to delight every customer, every time.
In the role of Contract Coordinator you will be responsible for all aspects of contract administration for the core Trakway business, from initial enquiry to final recovery whilst offering further administrative support to a team of project engineers, ensuring internal procedures and processes are followed at all times. You’ll enjoy thinking on your feet and using your initiative to ensure we deliver the very best experience for our customers and that we continue to improve our service.
What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.
About You
If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.
To succeed in the Coordinator role you will bring the following skill-set and behaviours:
1. High level of organisational and administrative skills.
2. Proven experience of working successfully in a busy office environment
3. Prior experience in a role where you can demonstrate exceptional admin and customer service skills
4. Able to work as part of a team, supporting colleagues
5. Flexible and self-motivated, you’ll take the initiative and be keen to embrace new training opportunities
6. Great communication skills – both verbal and written
7. Effective administration, planning and organisation skills with strong attention to detail and accuracy
8. Good IT/Computer skills. MS Office including Excel and Outlook & experience of database entry
9. Previous experience in the hire or construction industry would be advantageous but not essential