Job Title: Trainee Careers Adviser Location: Newbury (Job Centre Plus) / Hybrid Salary: £25,372 per annum Hours: Full-time (37 hours per week) Contract: Permanent Reports to: Area Manager About CXK CXK empowers people to succeed in employment, education, and training. The charity strives for a fairer society where everyone can grow and realise their potential. The CXK Way embodies the following core values: Ethical We work with professionalism, honesty, and integrity Passionate We reach out enthusiastically to all who need out support Innovative We inspire, enhance, and improve Collaborative We engage, support, and share with others The National Careers Service The National Careers Service provides free, professional careers information, advice, and guidance to help you make decisions about learning, training, and work at any stage of your career. The service is available to anyone living in England and aged 13 or over. Through the National Careers Service, anyone can access professional careers advice and support for free via webchat, on the telephone, and face-to-face with a qualified careers adviser in your local area. Skilled careers advisers can provide support on any aspect of your career journey. The Team As part of the National Careers Service team in the Southeast, you will be part of a small cohort of highly experienced and qualified Careers Advisers provide Careers Information, Advice, and Guidance (CIAG) by various methods including, Face to Face, Telephone and Virtual (MS Teams) appointments. The success of team is their excellent communication and ability to support each other on a daily basis. The Role As a Trainee Careers Adviser, you will be responsible for the daily delivery of Careers Information, Advice, and Guidance to adults on a range of opportunities, including learning, career paths and employment. You will have some experience in working with people within the community from a variety of backgrounds using various methodologies to empower customers as they seek to overcome barriers to progression and make informed career decisions about their futures. The ideal candidate will demonstrate their abilities to achieve their goals on an outcome-based contract supporting others to achieve their goals. You will be organised, flexible in your abilities to support the needs of the charity. From time to time, you will be required to attend CXK Head Office (Ashford, Kent) for meetings, events and other organisational activities. Skills and Knowledge At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community. Minimum Criteria Maths and English GCSE Grade C or above (or equivalent) Experience or knowledge of education, employment, or training provisions Previous work experience or voluntary experience of delivery of information to groups of people in a formal or informal setting Essential Criteria Deliver careers advice to customers from a range of locations, including Job Centre Plus, Libraries, Further Education Colleges, and community venues Confident users of IT, highly organised with excellent time management skills Full UK driving licence and use of own vehicle for travel across county to support the charitys needs as directed by the Area Manager To create realistic action plans with customers, helping them to gain education, employment, or training with clear and unbiased information, advice and guidance that is based on the needs of customers Accurately record all required outcomes and notes using an online database/CRM in line with data protection and contract requirements Experience of successfully working towards formal or informal targets Experience of working with people from a diverse range of backgrounds Appropriate homeworking space to work effectively and uninterrupted A commitment to undertake all necessary training for the role including a professional qualification in Careers IAG at Level 4 within the first 12 months of the role You can read more via the Person Specification once you are redirected to our careers page when you click apply. Employee Experience As a National Careers Service Careers Adviser, you will be providing impartial Careers Information, Advice, and Guidance (CIAG) opportunities to a high-quality, professional standard of service for all adults and young people (over 13 years) living in England, including, learning, employment and career progression options. Careers Advisers are required to be flexible, operate within the scope of the contract and attend venues in the delivery of the service as agreed with your area manager. Benefits of working with us Our employee benefits include: 30-33 days holiday, plus bank holidays Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria) Benenden private healthcare cover Flexible working Enhanced maternity and paternity leave Training and development programmes and opportunities Mental and physical healthcare initiatives and more Recruitment Timeline Vacancy closing date: Thursday 8 th May 2025 Application review date: Friday 9 th May 2025 Interviews dates: From: Friday 16 th May 2025 Useful Information If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team. Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made ADZN1_UKTJ