Job Title: Fire Alarm Engineer
Function: Fire
Location: Field based
Reports to: Service Manager (North/South)
Responsible for staff: N/A
About Our Business: JLA is a mission-critical infrastructure solutions business offering services in Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company provides an end-to-end, on-premise, machine supply and breakdown service proposition under the name Total Care, along with additional products and services. JLA is driven by a world-class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers.
Role Overview: Safety systems maintenance engineer including reactive calls.
Key Tasks:
* Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job).
* Part of the OOH call out rota.
* To carry enhanced van stock to achieve high 1st fix rate.
* Responsible for van stock in the same manner as level 1 and 2.
Service Delivery:
* Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance.
Managing Risk:
* Awareness of your operational and regulatory risks which may impede your operations.
* Responsibility for reporting to your line manager any risk which may impact the business.
Managing Health & Safety:
* Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements.
* Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set.
Criteria:
Essential (attributes required for candidate to be considered):
Knowledge and Skills (what you know and what you can do):
* Good understanding of safety systems.
* Understanding of relevant BS to task.
* Able to fault find and rectify.
Experience (what you have done):
Personal Qualities (the way you think and act):
* Good customer service skills.
* Ability to communicate clearly.
* Able to use own initiative.
Qualifications:
* Asbestos Training
* FIA Foundation
* FIA Environmental
* FIA H&S
* PAT Testing
* BFC Extinguishers
* Part P Electrical
* FIA Maintenance Unit
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