I am partnering with a leading brand within the Automotive industry who are looking for a Junior Supply chain / Customer Service Advisor to join their High performing and successful Supply chain department .
The role comes with an opportunity to learn, develop and be part of a well established team, high performing culture and exposure of learning end to end supply chain skills
The role is hybrid with 3 days per week in the office
If you are looking for a role were you can learn and progress and you have a passion, enthusiasm to be part of a high performing culture then please apply .
* To receive and handle all inbound calls, faxes & emails as per service level agreement
* To receive and process customer orders accurately and efficiently
* To provide assistance and support to the Supply Chain as and when required
* To be involved in ‘selling-in’ promotions and incentives relating to pro-active sales
* Provide ad-hoc telemarketing support
* To proactively make calls to customers as required
* To maximise all sales opportunities by pro-actively offering alternatives and up-selling
* Achievement of team and individual KPI’s
* To gain and understanding of the Company’s sales strategy and pricing policy
* To develop and maintain a close working relationship with customers, both internally and externally
* To display a high standard of Customer Care and adhere to and promote the company quality standards at all times
* To be involved in regular product knowledge updates to learn features and benefits to enable effective selling
* To ensure the allocation of stock is managed as per company standards
* To understand functions of departments to enable effective management of all calls
* To continually ensure that all Supply Chain processes relate to improved levels of customer service