Job Introduction
Store Location: Reading
Store Hours: 42.5
With a focus on customer experience and colleague development, our Store Managers are key to the success of our stores. As a store manager, you will be responsible for delivering commercial growth and fostering a team culture centered around customer satisfaction.
Role Responsibilities
1. Overall responsibility for store operations, emphasizing customer experience, colleague development, and commercial growth aligned with our 5-year strategy.
2. Develop a team that embodies our customer promise and actively seeks to delight customers.
3. Coach, train, and develop colleagues, leveraging their strengths and addressing development areas.
4. Recruit Assistant Managers, Team Leaders, and Sales Assistants who reflect our values and possess the necessary skills.
5. Make commercial decisions regarding stock availability and merchandising.
6. Engage with key stakeholders to gain a broader understanding of the business.
7. Provide constructive feedback to store teams, District, and Regional Managers to promote growth.
The Ideal Candidate
* Passionate about celebrating our customers’ life moments.
* Previous experience as a store manager in retail, working collaboratively across the business.
* Experience in leading and developing a team.
* Ability to work towards KPIs in a fast-paced environment.
About The Company
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategy aiming to become a true Omni-channel retailer, with significant investment in our colleagues and growth opportunities in a dynamic environment.
We offer a wide range of benefits to support your well-being, including:
* 25% colleague discount in-store and online
* Save As You Earn scheme
* Financial Wellbeing Support (including Education Tools and Salary Advance)
* Seasonal incentives
* Opportunities for Retail Apprenticeships
* Access to training and development content
* Discounted mobile plans
* Discounts across UK retailers
* Employee Assistance Programme for mental, physical, and financial support
If this role aligns with your career aspirations, click "apply now." We review applications regularly and encourage early applications. No agencies, please.
Sportswift Ltd T/A Cardfactory
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