Job Summary
This role manages the design engineering process for a highly specialised Survitec product set. They provide the highest level of engineering subject matter expertise to drive forward product development and innovation. They deeply understand how all aspects of design for their product set meets customer need, regulatory requirement and the commercial requirements of Survitec. Tight product alignment enables them to develop and innovate at pace
Duties and responsibilities
·Providing the highest level of design engineering subject matter expertise within individual contract terms or service level agreements. Will also plan, coordinate and supervise activities relating to major contracts
·Identifies shortcomings in existing product design or use, then suggests and implements improvements while developing and delivering product roadmap changes and new product development within Survitec’s NPD and change management process
·Manages the knowledge management system with guidance from senior colleagues, including contributing to the development of the system
·Uncovers emerging design, quality, safety and operational issues or needs. Identifies potential causes, barriers and key stakeholders as well as related issues
·Develops procedures and interprets and applies policy and regulatory requirements to own product area, ensuring product set keeps pace with / sets the pace for compliance and best practice. Monitors impact of product developments, ensuring design remains commercially successful
·Analyses and evaluates the feasibility and relevance of proposed complex products and services, making recommendations for development, replacement or retirement. May be responsible for supervising activities performed by other members of the team in service of overall product development
·Manages a portfolio of change projects while reporting to senior colleagues
·Recommends changes to policies, processes, standards and practices that would improve operational support
·Identifies and evaluates complex, expertise-led solutions against a range of criteria to find the ones that best meet business and customer need
·Contributes positively to creating an inclusive environment where our people feel valued, appreciated and free to be who they are at work
·Understands, upholds and contributes to creating a safety-first culture within Survitec
·Develops own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gains or maintains external professional accreditation where relevant to improve performance and fulfil personal potential. Maintains an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media
Skills
·Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
·Optimises work processes - knows the most effective and efficient processes to get things done, with a focus on continuous improvement
·Holds self and others accountable to meet commitments
·Builds partnerships and works collaboratively with others to meet shared objectives
·Plans and prioritises work to meet commitments aligned with organizational goals
·Communicates effectively - develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences
Values
Drives safety culture
·Is a reliable source of reference on relevant safety standards and where these standards are at risk. Provides important insight into the root cause and corrective actions for such safety risks and issues. Raises issues and highlights own mistakes without fear. consistently to improve safety and wellbeing of self and others
Demonstrates commitment to delivering real value and confidence to our customers
·Understands the importance of being the representative of both internal and external customers. Demonstrates respect for those customers and is open and transparent about the delivery of service – only promises what they can deliver and delivers what they promise.
We care for our people, investing in the development of teams and individuals
·Understands own role within the team and takes accountability for delivery – is good at closing out actions and proactively asks for help when issues arise. Communicates appropriately, shares knowledge (coaching, mentoring and supporting others to develop skills as appropriate). Works collaboratively with own team and others to meet business goals
·Takes time to listen and treats others with dignity, accepting and respecting other people’s points of view or individuality. Understands how own behaviours impact others.
We aim for excellence in everything we do
·Takes personal responsibility for ensuring excellence, getting the task done on time and to the right standard. Consistently achieves targets, even when timescales are tight
·Committed and passionate about continuous improvement, looking to solve problems and avoid workarounds. Takes the initiative and acts with confidence
We seek to innovate at every opportunity
·Takes an entrepreneurial approach to change, being comfortable and willing to try out new methods, processes, ways of working or techniques to make improvements
·Takes time to understand and explain the rationale for change to support the understanding of self and others
We act with integrity
·Acts in accordance with Survitec Values, especially in situations when it is difficult to do so
·Represents self and Survitec in an ethical manner that engenders trust from colleagues, customers and external regulators
(Refer to Survitec Code of Conduct for further information and examples)
Experience and qualification
Educated to University / Post-graduate master’s degree level
10 years of wide and deep general experience of providing expert engineering competence
7 – 12 months experience of general supervision of more junior colleagues