Job Advert: Domestic Abuse Helpline Practitioner (12-Month Contract) Position: Domestic Abuse Helpline Practitioner Contract: Initial 12-month contract Hours: Full-time Location: Fully Office-based We are looking for a compassionate, experienced, and dedicated Domestic Abuse Helpline Practitioner to join our team for an initial 12-month contract. This full-time role is based fully onsite and requires the post holder to be local and willing to travel as needed. Role Overview: As a Domestic Abuse Helpline Practitioner, you will play a vital role in providing immediate support to victims of domestic abuse. Your key responsibilities will include: Triaging referrals, assessing risk, and identifying the needs of individuals contacting or being referred to the service. Collaborating with partners to ensure the immediate safety of individuals in need of support. Working within a multi-agency team to deliver a high-quality, frontline service as the first point of contact for victims of domestic abuse. Delivering a co-ordinated, immediate response to individuals at high, medium, and standard risk, with a priority focus on those at highest risk of serious harm.Key Responsibilities: Provide crisis intervention and support to victims of domestic abuse. Complete thorough risk assessments and develop safety plans tailored to individual needs. Liaise with internal and external partners to ensure comprehensive care and support for service users. Provide emotional support and practical advice to individuals affected by domestic abuse. Participate in team meetings and contribute to the ongoing development of the service.Essential Requirements: Substantial experience in the field of domestic abuse, including working directly with individuals who have experienced abuse. Proven experience of providing crisis intervention and support in relation to domestic abuse. A strong understanding of risk assessment and safety planning in the context of domestic abuse. Empathy, resilience, and a commitment to providing high-quality, victim-centred support.This is an exciting opportunity for someone with a passion for supporting vulnerable individuals and making a difference in the lives of those affected by domestic abuse. How to Apply: Please contact Emily Service Care Solutions on (phone number removed) or (url removed)