Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.
The Role:
We are seeking a Clinical Governance Manager for a 24-month fixed-term contract to support the development and implementation of clinical governance initiatives. You will collaborate with teams across Holland & Barrett to ensure safety, quality, and compliance in health and wellness propositions, driving continuous improvement and embedding robust governance frameworks.
Key Responsibilities:
1. Develop, implement, and maintain clinical governance frameworks, policies, and SOPs.
2. Manage risk assessment tools and maintain logs to mitigate emerging clinical risks.
3. Investigate customer safety issues and provide prompt, effective resolutions.
4. Oversee clinical governance compliance in stores, including audits and training support.
5. Establish and manage a Clinical Quality Management System (QMS) for quality improvement.
6. Ensure alignment with MDR, IVD, and digital health regulations.
7. Conduct due diligence on third-party providers and experts to ensure evidence-based practices.
8. Collaborate with internal and external stakeholders to embed governance standards.
Location: Based in London, this is a hybrid role with a requirement to be in the office 2 days per week.
The Person:
1. Bachelor's or Master's degree in pharmacy, health technology, or a related field.
2. 5+ years' experience in clinical governance, with at least 2 years in a managerial role.
3. Knowledge of risk management tools and governance in digital health platforms.
4. Familiarity with MDR, IVD, and CQC accreditation processes.
5. Strong stakeholder engagement and relationship management skills.
6. Advanced proficiency in Excel and QMS systems.
What we offer:
Our Benefits for this role include, but not limited to:
1. H&B Employee Discount - 25%
2. Bonus
3. Pension company contribution
4. 33 Days Holiday per year (Inclusive of bank holidays)
5. Private Medical Care
6. Exclusive benefits, free advice and savings from a range of retailers and providers
7. Electric Car Scheme
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B. #J-18808-Ljbffr