Performance Manager (Interim Services Contract) Permanent Grade 6 - £49,498 - £61,269 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week The Highways and Infrastructure service provides and manages a range of services that are focused on: • maintaining and managing the city’s highway infrastructure to a safe and serviceable condition, to meet the Council’s statutory duties; and • managing activity on the highway network such as parking, bus lane enforcement and traffic regulation. This includes services to invest in, operate and maintain assets including roads, pavements, street lighting, structures, bridges, tunnels, traffic signals and trees on the public highway. These are currently delivered through the Council’s PFI contract, which is scheduled to run until June 2035. We are currently recruiting for a Contract Performance Manager and are looking for people with experience of developing, procuring, managing and establishing complex service contracts in a commercial environment, who can become part of our team and contribute positively to managing this change. You will be leading and managing the teams providing the day-to-day operational contract management, including reporting on performance and other management information on how our highway maintenance and management services provider is performing. As a senior manager within the service. You will lead on work with both the service provider and sub-contractor using a collaborative and proactive approach as you seek to ensure the services are being delivered to the Council in line with our contract. Previous highways experience isn't essential, but the ability to lead multi disciplined teams, build relationships and rapport are essential. This is an exciting but at times demanding role, so you will need to be able to stand your ground and be passionate about getting the best result for Birmingham. You will work with other teams within Highways and Infrastructure and at times represent the service to wider Council, so you’ll need good written and verbal communication skills and feel confident and comfortable dealing with a wide variety of people at all levels on a diverse range of highway related issues. You will need to be a dynamic individual who is able to hit the ground running, be flexible, adaptable and be comfortable working on your own initiative and as part of a close-knit team. If this sounds like you, we would like to hear from you. For any informal enquires please contact: Stephen Walton at stephen.waltonbirmingham.gov.uk You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. We encourage applications from people of all backgrounds and aim to have a workforce that represents the communities we serve. Our data tells us that for this level of role, ethnic minorities are underrepresented and therefore we will use positive action to support us to achieve diverse shortlists. This may mean that recruitment times are a little longer, but we think this is worth it to achieve our aim. Closing date 21st November 2024 at 23.59. Ref: BCC2616 We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI). Job Description and Person Specification