Leader Online is seeking a dedicated Team Leader to manage the daily and weekly picking operations and ensure that customer orders are picked accurately and safely and that loads are assembled, aggregated and loaded. This role is critical in ensuring that all loads are assembled, marshalled, and loaded accurately, safely, and on time, in line with dispatch plans. The successful candidate will have strong leadership skills, a focus on accuracy, and a commitment to ensuring timely deliveries.
Requirements
Picking Plan Execution:
* Take ownership of the daily and weekly picking plan, ensuring the team is adequately resourced and skilled to meet demand.
* Oversee the picking process, ensuring that orders are picked, labelled, and marshalled accurately and efficiently.
Load Assembly Management:
* Aggregate pick plans from the Picking Team Leaders (Doors and Floors) and ensure all loads are assembled accurately and on time.
* Oversee the marshalling and loading of goods onto vehicles, ensuring all documentation is correct and compliant with dispatch plans.
Team Leadership:
* Lead, coach, and develop the Picking team, ensuring high levels of productivity and accuracy.
* Monitor team performance, providing feedback and training as necessary to meet operational targets.
Health & Safety Compliance:
* Ensure all picking activities are carried out safely, adhering to health and safety regulations.
* Conduct regular safety checks and ensure that all team members are trained in safe working practices.
Process Improvement:
* Continuously seek opportunities to improve the efficiency and accuracy of the picking process.
* Collaborate with other Team Leaders and the Operations Manager to ensure seamless operations across the warehouse.
Key Performance Indicators (KPIs):
* Picking Accuracy: Percentage of orders picked accurately and on time.
* Order Fulfilment: Percentage of orders fulfilled on time in full (OTIF).
* Labelling Accuracy: Accuracy of labelling and marshalling of picked items.
* Load Assembly Accuracy: Accuracy and completeness of loads assembled for dispatch.
* On-Time Dispatch: Percentage of loads dispatched on time according to the plan.
* Vehicle Loading Efficiency: Time taken to load vehicles and accuracy of documentation.
* Health & Safety Compliance: Number of incidents and adherence to safety protocols.
Qualifications and Experience:
* Experience in warehouse picking and loading operations, with a strong focus on accuracy and efficiency.
* Proven ability to lead and develop a team in a fast-paced environment.
* Strong organisational skills with attention to detail.
* Familiarity with health and safety regulations in a warehouse setting.
* Experience with warehouse management systems (WMS) is an advantage.
Personal Attributes:
* Proactive and hands-on leader with a commitment to operational excellence.
* Detail-oriented and focused on achieving high levels of accuracy.
* Strong communication and motivational skills.
* Ability to work under pressure and manage multiple tasks simultaneously.
Benefits
* Subsidised Gym Membership
* 22 Days Holiday per annum plus bank holidays
* Length of Service - 1 extra day every 3 years.
* Cycle2Work Scheme
* Employee Assistance Programme, Access to Wellbeing Advice & Counselling
* Employee Referral Bonus
* £15 per hour