Due to a period of growth we are looking for a friendly, customer focused Operations Assistant to work in our busy transport department in Hull. If you work well as part of a team, have excellent organisational skills, strong communication skills and a passion to improve processes then we would love to hear from you. This is a full-time role that will follow a shift pattern including early and late shifts, some Saturdays will also be included. The successful applicant would need to be able to get to site for all shift patterns, typically an early shift can start from 6:30am (Site address: Hull Depot, 236 Main Road, Newport Brough, Yorkshire, HU15 2RH) The Role Email management Assisting with the preparation of travel packs for drivers Co-ordination with external agencies and vehicle maintenance companies Assisting with compliance-related tasks Liaising closely with our team of coach drivers Ensuring internal systems are updated promptly Liaison with the wider business You Experience using MS Outlook Answering telephone calls Good with MS Word and MS Excel Smart and professional in appearance Positive attitude Self-motivated Organised Hard working, conscientious and willing to go the ‘extra-mile’ A team player - working with the wider business to achieve shared company goals Open to change with a growth mindset, you are comfortable sharing your ideas for business improvement Have an administration background Transport experience would be advantageous In return we offer you a great working environment, full in-house training, and on-going support to enable you to succeed and become a valuable member of our team. Alongside your basic salary, we offer a company pension, free parking, and employee discounts on all of our holidays, short breaks, and box office events. About us You would be joining a business which excels in the provision of holidays and short breaks, one of the leading holiday companies in the UK. At Caledonian we recognise that the success of our business depends on our people and delivering a quality product. We understand that developing and supporting our people to deliver this quality is important and key to our success. We believe in involving our people in decision-making and product improvement, we encourage all our team members to raise any suggestions or ideas to help us achieve our goals. Your enthusiasm, contribution and commitment will be highly valued when you become a part of the wider Caledonian team. Diversity & Inclusion We actively promote a culture of diversity and inclusion, fostering an environment where every individual’s unique perspective and talent is valued and respected.