Job summary This is an exciting opportunity to join a developing multi agency team comprising Paediatricians, Psychiatrists, NMPs, Clinical Psychology, Speech & Language Therapy and Occupational Therapy. This new team is hosted within the Children & Young People Service (CYPS) Directorate and education colleagues to enable multi agency care planning.We are looking for a dynamic and motivated team member who has extensive experience of supporting senior team members within an MDT. Evidence of working effectively alongside colleagues and team members form partner agencies. The successful candidate will have strong administrative and communication skills. You would be part of a wider group of administrative personnel who work collaboratively to manage different streams of work, and to drive forward quality improvement initiatives. Main duties of the job To provide a full confidential, administrative and secretarial service to senior team members including the Clinical Lead, Consultants and team members who prescribe medications (including wider CAMHS Management as requested) To ensure the timely and safe recording of prescriptions, establish and manage systems to monitor which patients require appointments and direct queries regarding medications. To work as a member of the wider SCAAS and Neuro administrative team to ensure service delivery and adequate cover is provided To project the professional image of the business through demonstrating excellent customer care in all activities To adopt a constantly flexible approach to ensure that objectives are completed efficiently and within given timescales To maintain confidentiality at all times About us We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust. The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that: 89.7% believe they are making a positive difference to patients/service users; 73.3% would recommend the organisation as a place to work; 82.4% agree that care of patients and service users is the organisations priority; 76.7% would be happy with the standard of care for a friend or relative Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work. Date posted 01 November 2024 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum Contract Permanent Working pattern Full-time Reference number 327-24-1016 Job locations Evergreen House Charlton Lane Cheltenham GL539DZ Job description Job responsibilities The successful candidate will support senior team members including medics to: Upload prescriptions Answer telephone calls Support the development of systems to safely manage medication Liaise as needed with other members of the administrative team to ensure the effective running of systems The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification. Job description Job responsibilities The successful candidate will support senior team members including medics to: Upload prescriptions Answer telephone calls Support the development of systems to safely manage medication Liaise as needed with other members of the administrative team to ensure the effective running of systems The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification. Person Specification Qualifications and Experience Essential GCSE level grade C English and Maths NVQ Level 2 in administration or equivalent experience NVQ Level 3 Administration/ RSA Level 3 or equivalent experience Desirable European Computer Driving Licence Dictation Qualification Experience Essential Unsupervised senior administrative work in a busy office environment Experience of using patient information system Experience of developing processes Experience of diary management Experience of using Microsoft Office to a high level including Word and Excel Desirable Planning and supporting meetings including minute taking Experience in information analysis and providing statistical reports Experience of working in the NHS Person Specification Qualifications and Experience Essential GCSE level grade C English and Maths NVQ Level 2 in administration or equivalent experience NVQ Level 3 Administration/ RSA Level 3 or equivalent experience Desirable European Computer Driving Licence Dictation Qualification Experience Essential Unsupervised senior administrative work in a busy office environment Experience of using patient information system Experience of developing processes Experience of diary management Experience of using Microsoft Office to a high level including Word and Excel Desirable Planning and supporting meetings including minute taking Experience in information analysis and providing statistical reports Experience of working in the NHS Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Gloucestershire Health and Care NHS Foundation Trust Address Evergreen House Charlton Lane Cheltenham GL539DZ Employer's website https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)