Pathway Co-ordinator (Paediatric Medical Secretary)
University Hospitals of Derby and Burton NHS Foundation Trust
An opportunity has arisen for a flexible and motivated individual to join our Paediatric Medical Secretary Team as a Full Time Pathway Coordinator (Medical Secretary) to work 37.5 hours per week.
You will support the existing Pathway Coordinators and the team leaders in providing a quality and efficient service to Paediatric Consultants.
You will need to be an enthusiastic team player and motivated with excellent communication skills.
You will require high levels of organisation with the ability to prioritise your daily workload effectively and have a flexible approach to working alongside different members of the team or independently as required.
Responsibilities of this role cover a wide range of administration and secretarial duties including typing clinical correspondence, appointment scheduling, diary management and dealing with a wide range of telephone queries. A flexible approach to workload is essential.
Please Note -Interviews will include a typing test.
Main duties of the job
* You will need to be a passionate, driven and motivated team player with excellent communication & problem solving skills.
* You will require high levels of tact, diplomacy together with time management skills and flexibility.
* You will be providing a comprehensive range of secretarial, administrative and waiting list support to the Paediatric Consultants & Team.
* Administration and clerical duties including typing of clinical correspondence, dealing with queries from parents/patients and other health professionals and escalating issues to the operational coordinator.
* Responsible for the managing and organising of your own workload, you must be a confident communicator and able to liaise with clinicians and clinical staff and be able to multi-task.
You will have a broad range of administrative skills in particular:
* Ability to work independently and as part of a team
* An understanding of the 18-week RTT process
* Knowledge of the Trust Patient Access Policy
* Knowledge and familiarisation of medical terminology
* Knowledge of Word, Excel, Internet and email systems
* Audio typing experience (desirable but not essential)
Closing date of applications: 18 December 2024
Interview date: 03 January 2025
About us
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
* Development opportunities, both professional and leadership development
* On-going support from recruitment to when you join our team and beyond.
* Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
* We see on average 4810 OP appointments a day.
* We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
* An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
* Our hospitals admit an average of 195 emergency patients daily.
* Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
* We are one of only 7 Trusts nationally with more than 50 operating theatres.
* We carry out more than 140 elective procedures each working day.
* UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Job responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
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Person Specification
Knowledge
* English to O level/GCSE or equivalent
* Demonstrable experience working in an administrative role
* Good communications skills
* Knowledge of Word and Excel
* Audio typing experience
* Knowledge of 18ww RTT
* NHS Experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
University Hospitals of Derby and Burton NHS Foundation Trust
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