Element has an opportunity for a Project Coordinator to join its growing team in Malvern. Acting as the lynchpin between the client and the business, this exciting position will be responsible for the co-ordination and scheduling of external customer test requirements, from order acceptance through to test completion.
Core Responsibilities
Ensure excellence in customer communications at all stages of a project, including but not limited to:
* Customer test schedules
* Setting expectations prior to and during testing
* Project progress updates
* Project delays and failures, including any additional costs
* Reporting delivery dates
* Postponements / cancellations highlighted to Commercial Manager
* Ensure sales order acknowledgements are issued in a timely manner and customers are aware of their input requirements
* Supporting monthly Invoicing
* Providing support to sales team to meet customer test dates at enquiry and or quotation stage
* Efficient response times to sales and customers
* Liaise with sales and Managers to ensure that relevant facilities and staff are utilised, and operations are aware of their commitments
Key Skills
* Experience in a similar planning, production or project coordination role
* Experience working within a technical environment
* Ability to coordinate customer requirements
* Experience managing the needs of various stakeholders including the customer, operations and sales
* Ability to plan, organise and manage workload effectively within the defined area of responsibility
* Ability to review performance, identify problems and contribute to solution
* Effective verbal and written communication skills
* Ability to apply logical reasoning and analytical thinking
* Exposure to the materials testing environment and working with test results and quotations is significantly advantageous
Company Overview
Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.
When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.
While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.
Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.