Job description
HMRC's CDII plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. This requires a specialist network and technology, which the infrastructure team is responsible for supporting.
As FIS grows, so does the need for Infrastructure support. The Infrastructure Senior Engineer role is an amazing opportunity for any forward thinking and focused individual who has a passion for technology.
The primary responsibility of this role is to support all technology underpinning FIS business as usual activity. This supports Investigators as they capture, investigate, and analyse evidence, extracted from digital media devices that have been, or are suspected of being, used in the commission of crime as well as supporting all FIS infrastructure technology nationally.
CDII delivers hybrid technology, and wherever possible can allow flexible attendance in the office, although this is not always guaranteed due to the nature of the technology and on premises facilities.
Person specification
As a member of the HMRC Fraud Investigation Service, CDII, you will:
* Work in a team of infrastructure specialists and engineers, ensuring services are integrated, delivered, and operated as required.
* Provide direction and support junior engineers.
* Manage multiple priorities in a fast-paced environment.
* Work as part of a skilled team sharing ideas, but also take the initiative and work independently with little supervision.
* Play a leading role in the planning, designing, maintaining, and improving FIS Infrastructure services and technologies.
* Work with and support third parties in providing infrastructure and work with technical architects to translate architectural designs into operations.
* You can break a problem down into its component parts to identify and diagnose root causes as well as troubleshoot and identify problems across different technology capabilities.
Essential Criteria:
* Experience with, or exposure to VMWare vSphere or similar.
* Experience with Microsoft Windows domains and associated services (A/D, GPOs, domain trusts, DNS, DHCP, PKI etc.)
* Experience with network technologies such as Cisco ACI or NXOS, Fortigate firewalls or similar, etc.
* Experience with, or exposure to supporting the planning, installation, maintenance, and improvement of hardware services within a data centre.
* Exposure to, or awareness of scripting or programming languages (Powershell, Python, TypeScript, etc.)
* Awareness of public cloud technologies or an interest to learn more.
* Experience in providing support and guidance to other engineers.
* Ability to break a problem down into its component parts to identify and diagnose root causes as well as troubleshoot and identify problems across different technology capabilities.
* You can demonstrate an understanding of information security and the types of security controls that can be used to mitigate security threats within solutions and services.
Desirable Criteria:
* Degree or degree-level qualification in Information Technology or a related field and/or practical experience supporting an IT environment. Qualifications and certifications held may include (but are not limited to): MCSE, CCNA, SAA-C03, CompTIA A+, etc.
* ITIL Foundation Qualification or demonstrable understanding of ITIL Lifecycle Standards.
* Exposure to, or experience working with DevOps processes and practices.
* Experience working with Gitlab or other CI/CD tools.
* Experience working with programming/IaC languages (eg. Powershell, Python, Terraform).
* Exposure to, or experience working with project management tools (eg. Jira, MS Project).
* Exposure to, or experience with version control systems.
Training Requirements:
In this role you will have a chance to train and become qualified gaining industry leading infrastructure specialist certifications. You will achieve AWS Associate certification and have a pathway to AWS Professional certification as well as have exposure to relevant SANS training modules.
Integrity Declaration Statement:
All applicants will be required to declare any past convictions, criminal findings, or police cautions, regardless of whether they are spent. You must also declare any disciplinary proceedings relating to current and previous employments. The disclosure of this information will not automatically bar you from employment with FIS, but we need to be aware of any event or issue which could impinge on your credibility especially in roles where you may be required to give evidence in court. FIS will conduct background checks, and any offer will be withdrawn if you fail to disclose any relevant information that causes conflict with you being able to complete the duties of the role. Internal candidates should also be aware that if they fail to disclose relevant information, they could be subject to disciplinary proceedings under HMRCs Upholding Our Standards of Conduct policy.
Additional Information:
This role requires security clearance to SC minimum with the potential to require Developed Vetting. Any job offer is conditional to the attainment of the security clearance to SC and thus, the security clearance is mandatory. Please be aware that those who do not attain one will not be allowed to carry on in this post. If you do not attain your security clearance after appointment, we will look to redeploy you to another role within HMRC.
Applicants who wish to work alternative working patterns are welcome to apply. The preferred working pattern may or may not be available, agreement will be subject to business need, and any request to work an alternative working pattern should be made prior to your acceptance of the provisional offer.
Candidates must live within reasonable daily travel, which is usually an hour each way of Stratford Regional Centre.