At Covéa Insurance we are excited to be on the lookout for Graduates to join our two-year Leadership programme in Claims & Operations in Summer 2025. Covéa Insurance offer a wide range of home, motor and commercial insurance backed by our award-winning customer service. Our purpose is to “help protect people against the worst happening and put it right if it does". It’s the reason we are here, and it’s the task we all focus on every day. Our Claims and Operations team is at the forefront of this. It’s our job to deliver a world class customer service that is memorable for the right reasons. It’s a fast-paced, dynamic environment where you can make a real impact from day one This role acts as a fast-track to leadership. We’ll support your learning and development, helping you build the skills required to become a successful leader and progress your career at Covéa at the end of the programme. As a leader in this team, you’ll be tasked with creating the best possible experience for our customers by coaching and inspiring your team to perform, whilst using data and insight to track performance, identify opportunities and improve processes. This role is based on-site at our Halifax office. We find that working together in the office increases collaboration and engagement and supports your development too What does the Leadership Programme mean for me? Dive into hands-on experience within our fast-paced Claims & Operations teams, where you'll be at the heart of customer & client interactions in a busy contact centre environment Take the reins & lead your own Team, driving success & nurturing their growth, while owning their performance & development Expand your skillset & build a powerful network across the company by supporting key business areas Make a real impact within the business & our community by playing a leading role in Covéa Community Groups & driving positive change Step into the spotlight by gaining exposure to our Senior Leadership team, where you’ll access invaluable insights into the company’s strategy & decision-making process Unleash your potential with hands-on product training to equip you with the technical expertise & industry knowledge to thrive, while diving deep into the fascinating world of Insurance Partner up through our business-wide mentoring programme, enjoying access to our Covea coaching service to guide & inspire your journey Supercharge your skills on our internal development programme, with modules that not only sharpen your leadership abilities but also give you the chance to collaborate with talented people from all areas of the business Elevate your career with the option to pursue professional qualifications from top industry bodies like the Chartered Insurance Institute or the Institute of Leadership & Management, helping you stand out and grow in your career What we would love to see in you is… A 2:2 or above in your chosen degree Passion for leadership & desire to work in people management as your career progresses An ability to lead, influence & build strong networking relationships across the business Drive, ambition & resilience, with a hunger to learn & an inquisitive mind Comfortability working in a fast-paced environment You are innovative with a solution-focused way of working & an eye for detail We understand that some candidates may be hesitant to apply for a position if they do not meet all the criteria listed in the job description. At Covéa, we are dedicated to creating a diverse and inclusive work environment. Therefore, if you are interested in applying for this role but do not fully meet all the requirements, we still encourage you to submit your application. Interview Process There’ll be a telephone conversation with the Hiring Manager to discuss the role in more detail, followed by an Assessment Centre What else is on offer? 36.25 working hours per week with flexitime, (along with a range of flexible working options) Annual pay review and performance related bonus 25 days holiday bank holidays, with the option to buy/sell holidays Continued professional development through internal training programmes, professional qualifications and apprenticeships A wealth of support for your mental, financial & physical wellbeing through our Wellbeing group A range of health benefits such as access to a 24/7 Virtual GP, free eye tests, flu jabs and the option to opt into private medical insurance Tusker Car Scheme - salary sacrifice scheme which lets you drive away a brand new, fully maintained and insured car for up to four years. Generous pension scheme with a 7.5% minimum employer pension contribution, matched to maximum of 9% dependant on your contribution Additional benefits such as discounted gym memberships, cycle to work schemes and discounts at lots of retailers through Perkpal Our Mission… Our mission is to welcome everyone and create engaged, inclusive teams. Being an inclusive workplace means taking action to make sure everyone has equal opportunity to succeed, irrespective of their differences. We celebrate our differences and encourage everyone to join us and be themselves at work. As a Disability Confident Employer, we want to ensure that our recruitment process is fair for all. If you require any reasonable adjustments or wish to discuss in more detail, then please get in contact with us or mention it during the online application process. Salary: Up to £28,000 Working hours: 36.25