Job summary An exciting administration opportunity for a 12 month fixed term/secondment period has arisen to work within our Community Mental Health team in Exmouth, whose aim is to support the local community with their mental health needs. We are seeking a part time receptionist with excellent communication, customer service and IT skills to join our team at St Johns Court, Exmouth. The position is 22.5 hours per week. Please note that applicants requiring a certificate of sponsorship should review the link "Coming to work in the UK Visa information" on the advert to see if they meet the requirements. Main duties of the job Greeting and liaising with patients, clinicians and external agencies Email and telephone correspondence Manage meeting room bookings Scanning and uploading of patient records Ordering of stationary, uniform etc Logging of estates issues Issuing of keys Post/Deliveries Providing administrative support About us About Devon Partnership Trust We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery. We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do Our values We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas. We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader. Date posted 31 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pro rata (22.5 hours per week) Contract Fixed term Duration 12 months Working pattern Part-time Reference number C9369-25-0074 Job locations St Johns Court St Johns Road Exmouth Devon EX8 4DD Job description Job responsibilities Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role. Job description Job responsibilities Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role. Person Specification Qualifications Essential Customer Service/Receptionist qualification to Level 3 or equivalent experience in practice GCSE English or equivalent Evidence of continuing professional and personal development Knowledge Essential Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook. Working knowledge of a range of administrative procedures including diary management and arranging appointments Experience or understanding of creating electronic records, electronic filing systems Electronic data base management. Ability to manage diverse workload whilst dealing with frequent interruptions Ability to meet deadlines and to work under pressure Exceptional organisational skills and ability to prioritise Ability to provide a high standard of secretarial support for meetings e.g. organising, booking venues and minute taking Ability to work both independently and as part of a team Knowledge of our business and how it supports patient care Experience Essential Excellent organisational skills. Ability to prioritise workload and adapt to change when required Previous experience of working within an administrative or secretarial team Experience of dealing with confidential and complex information Ability to take accurate formal and informal minutes Demonstrate good numeracy and literacy skills Previous experience of working in a Healthcare or Social Care administrative setting Understanding and respect of confidentiality in the workplace. Person Specification Qualifications Essential Customer Service/Receptionist qualification to Level 3 or equivalent experience in practice GCSE English or equivalent Evidence of continuing professional and personal development Knowledge Essential Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook. Working knowledge of a range of administrative procedures including diary management and arranging appointments Experience or understanding of creating electronic records, electronic filing systems Electronic data base management. Ability to manage diverse workload whilst dealing with frequent interruptions Ability to meet deadlines and to work under pressure Exceptional organisational skills and ability to prioritise Ability to provide a high standard of secretarial support for meetings e.g. organising, booking venues and minute taking Ability to work both independently and as part of a team Knowledge of our business and how it supports patient care Experience Essential Excellent organisational skills. Ability to prioritise workload and adapt to change when required Previous experience of working within an administrative or secretarial team Experience of dealing with confidential and complex information Ability to take accurate formal and informal minutes Demonstrate good numeracy and literacy skills Previous experience of working in a Healthcare or Social Care administrative setting Understanding and respect of confidentiality in the workplace. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Devon Partnership NHS Trust Address St Johns Court St Johns Road Exmouth Devon EX8 4DD Employer's website https://www.dpt.nhs.uk/ (Opens in a new tab)