Job Description
This job is with State Street, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
What you will be responsible for:
We are seeking an experienced senior leader to elevate the resiliency mindset, culture, and accountability mentality at State Street. This strategic role involves liaising with Business Units, Product Teams, Technology Leaders, and Programs to promote and ensure overall enterprise resiliency. Resilience by Design is a strategic, purposeful, and transparent approach to the Operational Resilience of Critical Business Services.
The Head of Resiliency by Design will be responsible for key functions that support and drive improvements to the resiliency of State Street, including the Resiliency Third Party Due Diligence Team and Resiliency Standards, Framework, and Operating Procedures. This role will develop the methodology, processes, and standards to drive the implementation and maintenance efforts for the various components of Operational Resilience.
Reporting to the Head of Operational Resiliency SVP, this role will liaise with global regulators, implement resiliency requirements across multiple legal entities and business units, and provide updates and status reports to relevant governing bodies. The incumbent will maintain close relationships with SMEs across the enterprise in Global Technology Services, Global Delivery, Risk, Compliance, Audit, and Third Party Risk Management.
Key Responsibilities:
* Provide key SME leadership across the organization on resiliency programs and initiatives.
* Develop a high-performing team by mentoring, creating growth opportunities, and building a resilient and adaptable team culture.
* Manage the Third Party Operational Resiliency due diligence team.
* Design and maintain a Third-Party Resiliency Program incorporating robust due diligence, testing, and reporting processes.
* Drive adoption of best practices in third-party operational risk management, including automation tools, data analytics, and dashboards for real-time insights.
* Collaborate with internal Resiliency Testing COE team to develop and deliver resiliency testing and reporting.
* Own Resiliency Standards and Operating Procedures, ensuring adherence to regulatory requirements.
* Partner with Technology, Operations, Risk Management, and other key business units to ensure regulatory compliance and operational resiliency objectives are met.
* Monitor the status of organizational risk mitigation programs related to resiliency risks and provide reporting to management boards.
* Partner with senior leaders to facilitate informed risk decisions by providing relevant content necessary to formulate a prioritized path forward.
* Maintain up-to-date knowledge on resiliency best practices and regulatory policies and changes.
* Drive architectural standards supporting the global operational resilience program inclusive of cyber and third-party considerations.
* Work with the Second Line of Defense to define and embed a mature resilience risk framework.
* Develop team expertise by coaching, mentoring, and implementing training programs.
* Integrate with post-mortem processes from major incidents to identify areas for enhancing resiliency.
* Collaborate with various teams across the organization to align and prioritize resiliency and recovery efforts.
Experience:
* Relevant experience in a similar role.
* Prior experience implementing transformation programs including Risk, Controls, Cybersecurity, Technology, Third-party, and Business Continuity enhancements.
* Demonstrated experience in driving innovation and adopting new technologies (e.g., automation, AI) to enhance operational resilience.
* Able to define and embed an effective risk and control environment supporting the implementation of robust standards.
* Capability to manage cross-functional teams and lead them toward shared resilience goals, proficient in both direct and matrix leadership.
* Strong understanding of resilience regulations and compliance standards impacting the financial industry.
* Experience working with external auditors, regulators, and industry bodies.
* Experience in an asset management or servicing business and/or a client-centric organization.
* Exceptional communication skills and relationship management capabilities.
Why this role is important to us:
The Enterprise Resiliency Office (ERO) is essential to State Street, serving as a key enabler for delivering services to our clients. We are committed to enhancing the firm's resiliency across all business lines, critical operations, and geographies.
We foster a collaborative environment where skills and innovation are highly valued. We're seeking top talent to join our team and develop creative solutions that will help us evolve into a next-generation financial services company.
Join us if you're eager to grow your skills, tackle real challenges, and make a significant impact on our industry.
State Street's Speak Up Line
#LI-DNI
#J-18808-Ljbffr