Job summary We are seeking an Experienced Healthcare Assistant required to work in a fast paced, dynamic Outpatient Department within a private hospital. Friendly and flexible candidate sought to work closely with our fantastic Nursing Team and Consultants to support patients to access outpatient services within our hospital. This role is based in a fast-paced environment where we offer consultant led clinics and minor surgery and procedures across gynaecology, ophthalmology, orthopaedics, general surgery, ENT and urology specialities. The role will also provide opportunities to assist within a team to offer preoperative assessment to patients. The role will include performing diagnostic tests to patients supported by our PA team. Experience of performing Diagnostic Tests is essential such as Venepuncture, ECGs, and all observations. Excellent communication and interpersonal skills are a must. The position will be for varied shifts between the hours of 08.00 to 20.30 Monday to Saturday. Interview Date: 28th November 2024 Main duties of the job To actively participate in the delivery of a high standard of patient care and safety under the supervision of a trained nurse To contribute to the general environment of the hospital and well-being of the patients through membership of the team To contribute to the improvement of services About us Spencer Private Hospitals recognise and value all their staff and are committed to developing a well-trained and flexible workforce. Staff wellbeing is a priority for the organisation with some perks of employment being - Free on-site staff carparking Staff discount for treatments Enrolment into a staff pension scheme Investment in staff training Annual salary increment Additional benefits available in line with our NHS colleagues Local retail discounts We are also fortunate enough to be based in East Kent, arguably one of the most beautiful parts of the UK, often boasting the best weather due to our close proximity to Western Europe and is aptly know by the missive `the Garden of England. We are a short hop across the channel to France with the added bonus of fast rail connections to Europe, London and surrounding areas. The availability of high-quality schools which support grammar school education as well as academy and private schools are all available within the locality. Our CQC report has a rating of Good and we are now on an improvement trajectory to Outstanding. Date posted 09 November 2024 Pay scheme Other Salary £23,957 to £25,532 a year dependent upon qualifications and experience Contract Permanent Working pattern Full-time, Annualised hours Reference number E0005-24-0073 Job locations Spencer Private Hospitals Ramsgate Road Margate Kent CT9 4BG Job description Job responsibilities KEY RESPONSIBILITIES To be able to assist with the maintenance of patients hygiene needs ensuring privacy and dignity is maintained. To report any changes in patients condition or care protocol to the trained staff. To undertake HLS training annually and recognise deteriorating patients and assist if an emergency situation occurs To make legible entries in patient documentation, including instructions, requests for investigations, changes in care protocols or patient conditions, with all entries being counter-signed by a trained nurse Convey any verbal instructions and messages to the appropriate person Participate in Face to Face and Online Training and Staff Meetings Assist with the handling and movement of patients in line with Manual Handling Regulations as trained Escort patients to other departments Undertake observations of blood pressure, pulse, temperature, urinalysis, height and weight, BMI and glucose monitoring and recording results in documentation and conveying results to a trained nurse. Ensure out of range results are immediately conveyed to trained staff Perform diagnostics as part of the pre assessment clinic process. Collection, recording and delivery of specimens within competence. Venepuncture within competence. ECGs within Competence Assist with and participate in multiple procedure clinics within competence Assist with medication administration of eye drops only in eye clinics only when deemed competent and trained and in line with competencies and when competency documents are complete Assist with medication storage processes only when deemed competent and trained and in line with competencies and when competency documents are complete Assist consultants such as checking expiry numbers and batch numbers of medications they are administering, but only when deemed competent and competency document is complete. Prepare and maintain environments and equipment before, during and after patient care interventions. Participate in the IP&C and Cleaning of the equipment and department Stock up the unit with consumables and monitor stock levels Participate in the monitoring, servicing and checks of equipment and report any faults in equipment. Undertake dressing procedures following local recommendations, complying with infection control principles and practice. Give accurate and appropriate information to patients and groups within own competence. Provide support and encouragement to patients to promote independence as appropriate. Act as a chaperone, when requested. Preparation of documentation as directed by trained staff. Participate in OPD Administration Tasks Job description Job responsibilities KEY RESPONSIBILITIES To be able to assist with the maintenance of patients hygiene needs ensuring privacy and dignity is maintained. To report any changes in patients condition or care protocol to the trained staff. To undertake HLS training annually and recognise deteriorating patients and assist if an emergency situation occurs To make legible entries in patient documentation, including instructions, requests for investigations, changes in care protocols or patient conditions, with all entries being counter-signed by a trained nurse Convey any verbal instructions and messages to the appropriate person Participate in Face to Face and Online Training and Staff Meetings Assist with the handling and movement of patients in line with Manual Handling Regulations as trained Escort patients to other departments Undertake observations of blood pressure, pulse, temperature, urinalysis, height and weight, BMI and glucose monitoring and recording results in documentation and conveying results to a trained nurse. Ensure out of range results are immediately conveyed to trained staff Perform diagnostics as part of the pre assessment clinic process. Collection, recording and delivery of specimens within competence. Venepuncture within competence. ECGs within Competence Assist with and participate in multiple procedure clinics within competence Assist with medication administration of eye drops only in eye clinics only when deemed competent and trained and in line with competencies and when competency documents are complete Assist with medication storage processes only when deemed competent and trained and in line with competencies and when competency documents are complete Assist consultants such as checking expiry numbers and batch numbers of medications they are administering, but only when deemed competent and competency document is complete. Prepare and maintain environments and equipment before, during and after patient care interventions. Participate in the IP&C and Cleaning of the equipment and department Stock up the unit with consumables and monitor stock levels Participate in the monitoring, servicing and checks of equipment and report any faults in equipment. Undertake dressing procedures following local recommendations, complying with infection control principles and practice. Give accurate and appropriate information to patients and groups within own competence. Provide support and encouragement to patients to promote independence as appropriate. Act as a chaperone, when requested. Preparation of documentation as directed by trained staff. Participate in OPD Administration Tasks Person Specification Experience Essential Experience in the provision of care Desirable HLS Health and Safety Awareness Moving and Handling Awareness Undertaking Patient Observations Personal Attributes Essential Caring and friendly Ability to listen Supportive to patients Calm under pressure Committed to providing quality patient care Other Essential Flexible working patterns to meet the service needs which will include weekend and evening work Qualifications Essential Evidence of health care experience GCSE English or Equivalent Desirable NVQ 2/3 Experience of Surgical/Medical Patient Care Skills Essential Excellent communication skills Motivational skills Ability to problem solve Ability to communicate effectively and appropriately Desirable Experience with ICPs Computer skills Person Specification Experience Essential Experience in the provision of care Desirable HLS Health and Safety Awareness Moving and Handling Awareness Undertaking Patient Observations Personal Attributes Essential Caring and friendly Ability to listen Supportive to patients Calm under pressure Committed to providing quality patient care Other Essential Flexible working patterns to meet the service needs which will include weekend and evening work Qualifications Essential Evidence of health care experience GCSE English or Equivalent Desirable NVQ 2/3 Experience of Surgical/Medical Patient Care Skills Essential Excellent communication skills Motivational skills Ability to problem solve Ability to communicate effectively and appropriately Desirable Experience with ICPs Computer skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Spencer Private Hospitals Ltd Address Spencer Private Hospitals Ramsgate Road Margate Kent CT9 4BG Employer's website https://www.spencerprivatehospitals.com/ (Opens in a new tab)