I’m excited to be recruiting an IT Support Technician on behalf of a fantastic client! This is a great opportunity for someone with a passion for IT and customer service to join a busy IT Support team and make an immediate impact.
In this role, you’ll provide essential 1st and 2nd line support, assisting users with technical issues and ensuring smooth day-to-day operations. It’s a varied and hands-on position, perfect for a proactive technician who enjoys problem-solving and engaging with customers.
Key Responsibilities:
Deliver 1st and 2nd line support, troubleshooting hardware, software, and connectivity issues via phone, email, and in person.
Log and manage support tickets, escalating where needed for efficient resolution.
Support Microsoft 365, Windows 10/11, and other key applications.
About You:
Demonstrable experience in IT support or helpdesk environment.
Great communication skills with a customer-focused approach.
Solid knowledge of Microsoft 365, Windows OS, and basic networking.
Please Note: Sponsorship is unavailable for this role.
Next Steps: Apply Now