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As Store Manager, you’ll ensure your store is an inspiring place to shop, offering an amazing choice and friendly, knowledgeable customer service. You will lead and motivate a close-knit team, supporting, training, and developing them with the tools needed to exceed sales and profit targets through exceptional customer service. We focus on service rather than hard selling, and an interest in creativity or interior design is helpful as you assist customers in visualizing their projects using in-store technology.
Your responsibilities include creating the business plan, developing your team to increase sales margins, and managing all aspects of the store. You will continuously seek improvements as an individual, team, and store, demonstrating ambition to make your store and team the best.
No two days are the same; you might be getting creative or assisting with deliveries, including lifting tiles and putting away stock.
Who you are
You have retail experience with full P&L responsibility and a proven track record of delivering outstanding customer service and financial results. You understand that sales are driven by service and are commercially aware, with the business acumen to stay ahead of competitors. You are a proactive, leadership-oriented role model who can motivate your team through clear coaching and management.
What we’ll do for you
We offer uncapped personal commission and a company bonus scheme, providing a share of our success and increasing your base wage. Additional benefits include a generous staff discount, Share Save scheme, pension and life assurance, health insurance, holiday allowance increasing with service, and numerous other perks. We are committed to internal promotion, supporting your career development with tailored plans and training. Flexibility to work across store hours, including weekends, is required, but there is no evening work or work on Christmas Eve or Boxing Day.
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