Job Description
As Team Lead you will oversee the management of teams, ensure all aspects of Health & Safety are monitored, all Company policies and procedures are enforced and adhered to and that all product is picked and dispatched to the highest standard in line with or exceeding KPI’s
1. Manage and motivate the shift team ensuring that productivity and service KPI’s are achieved or exceeded
2. Ensure the highest possible levels of Health, Safety and Hygiene are upheld so that legislative and quality requirements can be complied with, ensure relevant paperwork is completed and retained
3. Ensuring that all Quality and compliance checks and controls are carried out and that the Operational team work to the Audit standard required.
4. Deliver communication briefings so that all shift are aware of all Company and local issues and employees are able to offer input/improvements and feel involved
5. Manage Goods Inwards area to ensure that receipts are made quickly and without damaging goods so that stock is available to satisfy orders
6. Develop all team members so that their contributions to the Warehouse can be maximised and succession plan
7. Carry out disciplinary / grievance interviews and investigations in line with Company procedure
8. Monitor and control sickness absence levels in line with Company policy and carry out return to work interviews effectively and efficiently
9. Monitor and control the time and attendance system
10. Ensure the appropriate levels of overtime and agency workers to efficiently and cost effectively run the shift
11. Enforce and adhere all Company policies and procedures
12. Monitor and control training for teams, ensuring the correct amount of Health & Safety representation on shift, eg. First Aiders; Fire Marshalls
Qualifications
13. Computer literate with knowledge of Excel
14. Confident at dealing with people at all level
15. Adaptable and methodical approach to work/ training/ working hours
16. Conscientious and reliable
17. Excellent communication skills in order to deliver accurate information
18. Ability to work efficiently and accurately under pressure
19. Effectively prioritise work load in order to meet set deadlines
20. Ability to work as part of a team or individually
Additional Information
As part of our drive to make Great Bear a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.
Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.
Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:
21. Annual Leave
22. Pension scheme – We want colleagues to enjoy a comfortable retirement so we offer agreat contribution of 4% employee and 4% employer.
23. Life Assurance - x2 your annual salary.
24. Wellness – Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
25. Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
26. Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
27. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!