IT Engineer – Norwich
Contract personnel are looking for an experienced IT engineer to join a fast-growing IT Support company. This role offers flexible working with occasional travel to Norwich.
How does the day-to-day look?
Provide exceptional user support, addressing hardware and software issues promptly.
Install, configure, and maintain hardware devices, including networking equipment and advanced threat protection firewalls.
Implement and manage Structured Network Cabling solutions, including Cat6a and Fibre Optics.
Oversee Managed Network Switching and Wi-Fi, ensuring optimal connectivity and performance.
Contribute to the deployment and maintenance of Cybersecurity Solutions to safeguard our clients' data and systems.
Manage and configure VoIP Phone Systems, ensuring seamless communication for our customers.
Install and maintain CCTV systems for video surveillance purposes.
Configure and manage Door Access Control systems for secure facility access.
Play a role in the implementation and maintenance of IT Cloud services.
Proactively manage software updates using Remote Monitoring and Management (RMM) tools.
Keep CRM database and other internal systems up to date.
Answer incoming calls, web chats and other contact channels.
Proactively contact clients to keep them informed about maintenance work completed in the background and discuss the benefits of additional services.
You will have:
We are searching for an enthusiastic individual wit...