About the role
Availability Window:
The availability windows for shifts are as follows:
Days From time To time
Thu 14:00:00 23:00:00
Fri 14:00:00 23:00:00
Sat 14:00:00 23:00:00
Our Shift Leader rate of pay starts from £14.28 an hour; this increases to £15.41 for stores inside the M25. Additional payments may also apply depending on location and skills.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12), we have opportunities for this too and would still love to hear from you.
Customers are at the heart of everything we do. As a Shift Leader, you’ll oversee the store from the shop floor, helping customers and ensuring store operations run smoothly.
As a Shift Leader you’ll:
* Work in a fast-paced retail environment with variety.
* Take ownership of running duty shifts, coordinating the team for a clean, well-stocked store.
* Be there for customers, ensuring they leave with what they came for.
* Look for ways to improve service, coaching your colleagues and providing feedback.
* Guide and support your colleagues, ensuring a safe work environment.
* Maintain an understanding of store performance and assist managers in delivering improvements.
* Lead by example, setting a great standard for your colleagues.
Please note that you need to be 18 or over to apply for this role.
You will be responsible for
* Coordinating the store team for a hassle-free shopping experience.
* Supporting colleagues in delivering daily priorities and taking regular breaks.
* Opening and closing the store, ensuring safety in decision-making.
* Being the go-to person for colleagues in the absence of a manager.
* Maintaining a clean, tidy, and well-presented store.
* Supporting managers in coordinating seasonal, community, and charity events.
* Contributing to an inclusive team atmosphere.
* Providing excellent customer service.
* Keeping the team informed on communications and updates.
* Staying knowledgeable about store performance and seeking improvements.
* Removing obstacles to great service.
* Following health and safety procedures.
* Recognising and celebrating colleagues providing great service.
You will need
* To be a role model for customer service.
* To build strong relationships with colleagues.
* To be a clear communicator.
* To take the lead in the absence of your Manager.
* To be a good decision maker.
* To motivate and inspire your team.
* To be curious and seek opportunities for improvement.
What’s in it for you
Here are a few reasons why Tesco is a great place to work:
* Bags of variety; no two days are the same.
* Ongoing learning opportunities and access to award-winning training.
* An inclusive workplace where everyone is welcome.
* Your voice matters; we welcome your ideas.
* Support for your wellbeing.
* Great colleagues to work with.
Our benefits include:
* Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months.
* Request flexible working from day one.
* 10% off and 15% at payday weekends.
* Access to free wellbeing services.
* Life cover of five times your pay and an award-winning pension.
* Uniform provided and support for life’s moments.
About us
Our vision at Tesco is to become every customer's favourite way to shop. We aim to serve our customers, communities, and planet better every day.
Diversity, equity, and inclusion are core to our values at Tesco. We strive to create an environment where everyone feels represented.
We welcome discussions about flexible working to support our diverse workforce.
We’re proud to be accredited as a Disability Confident Leader and committed to an inclusive recruitment process.
Please note that Tesco will only recruit individuals who have passed the school leaver’s age.
For more information about us, please visit www.tescoplc.com.
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