Salary
£24,000pa to £26,303pa (depending on experience)
Location
Hybrid - offices in Derby, Swadlincote and Tamworth, working from home possible after induction/training
Workplace
Hybrid working
Contract
Fixed term contract, until 31 December 2025
Hours per week
37.5
How to apply
Citizens Advice Mid Mercia is looking for a full-time Quality Assessor & Volunteer Supervisor to join our Advice Team on a fixed term basis.
Led by the Advice Project Lead, you will be responsible for monitoring and providing feedback on the quality of advice within our advice services, alongside the supervision and development of a team of volunteer advisers delivering a high quality, confidential, independent, and impartial advice service.
In addition, you will also be involved in the process of recruiting, inducting, and supporting new trainee volunteer advisers through their adviser training to reach competence.
We’re Disability Confident
Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
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