Freightserve recruitment are looking for an Trainee Freight Forwarder for a Fast growing Freight Forwarder. The company is based in the Feltham, Middlesex area. About the position: Will learn all aspects of the business, with a long term goal to cover all areas of imports and exports (Air, Road, Seafreight and Courier). Key Tasks and Responsibilities will include: Be committed to excellent service quality. Liaising with customers Dealing with customers on a day to day basis. Liaise with all new and regular customers on all queries and issues through regular contact by telephone Take all incoming calls, and emails from customers Ensure any special requirements or instructions are clearly specified Completing all Import and Export documentation Responding to customer booking and agents requests Entering HM Customs entry procedures. Developing effective relationships and negotiating with carriers and overseas agents Post flight Filling To fully understand and be conversant with the standard operating procedures About you: The ideal candidate will be educated in Maths and English (oral and written) to GCSE, Standard Grade or equivalent; grade A-C and be able to demonstrate highly competent computer skills in all areas of Microsoft office. High level of accuracy with attention to detail. Ability to work under pressure and to tight deadlines. Ability to work effectively under own initiative. Competent in commercial IT packages including Word, Excel, E-mail Hard working, diligent with a flexible adaptable approach. Good team player. Good written and verbal communication skills Hours are Monday - Friday 0800 - 1645 As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry. Call now to avoid disappointment