We are looking for a Studio Front of house Coordinator to join our Photo Studio team at our new “Buzz” Studio in Leighton Buzzard. This role would suit someone with previous experience working in a studio, hospitality sector or similar Front of House/Reception role. This is for an energetic and open minded individual, who is seeking to forge a career in a busy and creative environment.
Responsibilities
Your responsibilities include hosting receptions, assisting with the coordinating the studio and location shoots, maintaining the studio environment and upholding health and safety at all times. In addition you will handle all elements of customer service, freelance introduction, food and transport bookings. You will act as an ambassador for our brand, delivering exceptional service through good communication, passion and engaging with our customers.
1. Manage the studio reception and deliver the professional greeting of clients and visitors, to the highest standards
2. Monitor, manage and review the catering and hosting of our talent, creatives teams, and visitors
3. Along with the Studio Manger lead and coordinate the studio floor assistants shoots and workload.
4. Implement dynamic operational working procedures, to support the delivery of service excellence
5. Responsible for ordering props, equipment and studio related purchases
6. Working with the Studio Manager on budgeting overall studio finance and invoicing processes
7. In-between FOH responsibilities help assist the studio Manager with coordinating the studio floor and location shoots
8. Excellent organisational skills with the ability to manage varying workloads and multiple projects with changing priorities.
9. Be able to work well under pressure, have a flexible attitude and be responsive to change.
10. Excellent Google Suite experience including proven experience of using Docs/Sheets (Using Mac OS.)
11. Excellent interpersonal skills to communicate effectively with peers, senior management and external suppliers/clients.
12. Full UK driving licence required
About you
13. Experience of a public-facing role
14. Excellent communicator and listener
15. Desire to maintain high standards at all times
16. Strong leadership qualities, taking full responsibility for the day-to-day management of this area.
17. Superior planning, workload management and organisational capabilities.
18. Forward thinking, innovative & proactive in approach of all projects.
19. Enthusiastic with strong motivational skills,
20. Able to manage multiple concurrent projects across several teams within set timescales and to budget.
21. Flexible attitude and willingness to work outside of set hours weekends
22. Time Management and excellent punctuality
23. Exemplary attention to detail.
24. Experience of retrieving and monitoring visitor feedback
25. Excellent knowledge of Google suite,/ spreadsheet managing programs
26. Mac Proficient
27. It is essential to be commercially minded and aware of retail fashion and lifestyle trends.
28. Comfortable with a highly pressured and rapidly changing environment.