This role is responsible for the HR, Training and Pension operations of Beacon Medical Group. The post holder is accountable for the successful delivery of the key functions, including training and development, recruitment, pay and benefits. They will lead on the implementation and update of HR policies across a multi-disciplinary, multi-site operation.
Main duties of the job
To provide an operational HR service to all parts of the Group covering a wide range of HR matters.
To carry out all Line Management activities for the HR Assistant.
Report quarterly to the Board with specific key employee information relating to HR matters as requested.
To support the group in managing its people most appropriately. To adopt best practice and comply with employment legislation, mitigating any risks to the business.
Assist managers in the application of HR policies and Practices, provide advice and guidance on HR issues.
To develop and implement an effective HR function to meet the growing and changing needs of the Group.
Lead in developing HR policy and processes to provide continuity in the service.
Contribute to Group policy ensuring legal compliance and up to date information and advice on employment matters.
To manage the overall recruitment process for staff and ensure contracts and offer letters are issued appropriately and that all documentation is collated and filed in employee electronic records. Create and review Job Descriptions as appropriate in collaboration with line managers.
Provide advice and guidance to support line managers with disciplinary, probation and performance management reviews in line with Group policy.
Support and advise line managers in effectively managing all forms of absence in order to achieve reductions in sickness absence and other staffing costs as appropriate.
About us
Beacon Medical Group Practice is a single practice, Primary Care Network (PCN), providing care to 43,000 patients across Plympton and the South Hams. We are a team of Partners, Salaried GPs, Paramedics, Clinical Pharmacists, Pharmacy Technicians, Practice and specialist Nurses, HCAs, Phlebotomists, First Contact Physios, Social Prescribers, Advanced Clinical Practitioners, Clinical Practitioners and Administrative support staff. Our mission is to give all our patients the right care, at the right time, in the right place. We are a forward thinking partnership always looking for opportunities to improve services for our patients. We have a good reputation for delivering good healthcare, leading at scale and innovating primary care services. This is a really exciting time to be joining us as we diversify our teams, our partnership and services.
If you join our team; you will receive support, opportunities to grow in your role, training, and work with colleagues who care about you.
Job responsibilities
Key Responsibilities
To provide an operational HR service to all parts of the Group covering a wide range of HR matters. This includes supporting employer relations, training and development, workforce planning, retention and recruitment, Pay and reward and occupational health support.
To carry out all Line Management activities for the HR Administrator.
Report quarterly to the Board with specific key employee information relating to HR matters as requested.
To support the group in managing its people most appropriately. To adopt best practice and comply with employment legislation, mitigating any risks to the business.
Assist managers in the application of HR policies and Practices, provide advice and guidance on HR issues.
To develop and implement an effective HR function to meet the growing and changing needs of the Group.
Lead in developing HR policy and processes to provide continuity in the service.
Contribute to Group policy ensuring legal compliance and up to date information and advice on employment matters.
To manage the overall recruitment process for staff and ensure contracts and offer letters are issued appropriately and that all documentation is collated and filed in employee electronic records.
Create and review Job Descriptions as appropriate in collaboration with line managers.
Update and amend contracts in line with regulatory changes in consultation with the Board.
To promote, update and ensure circulation of employee statement of terms and conditions and employee handbook.
Provide advice and guidance to support line managers with disciplinary, probation and performance management reviews in line with Group policy.
Support and advise line managers in effectively managing all forms of absence in order to achieve reductions in sickness absence and other staffing costs as appropriate.
Conduct Exit Interviews and report on findings suggesting improvements and changes where appropriate.
Work with line managers to ensure all clinical registrations and indemnities are in date and kept on file.
To maintain up to date knowledge of HR and Employment Law changes.
To liaise with Beacons external HR & Employment Law service as required.
Attend Board and Management Meetings as part of the management team.
Ensure local administration and records systems are fully compliant to legal and regulatory standards.
To be responsible for your own continuing self-development, undertaking training as appropriate.
To undertake other duties appropriate to the grading of the post as required.
Must be able to work flexible hours.
Change Management
To provide administrative HR support in the event of change, service provision, merger, acquisitions, and reorganisations, referring to senior HR support when required.
Support in delivering an annual staff survey and action plan from the results.
Training:
Design and implement a group wide learning and development policy.
Identify and assess future and current training needs through annual performance appraisals and consultation with line managers.
Work with line managers to design and develop competency frameworks for all roles.
To ensure that line managers are appropriately recording and managing appraisals, annual leave and attendance and offer support when required.
Administer training programs using a wide variety of training methods.
To co-ordinate group workshops for lunchtime closures, clinical governance, and ad-hoc sessions to meet training needs.
Liaise with external training providers as and when required e.g. CEPN, Sentinel, Apprenticeship providers.
Payroll and Pensions:
Assist with the processing and the preparation of payroll.
To assist and advise employees on payroll and pension queries.
Support the Finance Assistant in providing the Payroll Function.
Administration of and liaison concerning any compensation or benefits packages including changes to pay.
To maintain accurate and up to date knowledge of payroll and pensions legislation and practice.
Ensure all appropriate activities have occurred to meet standards for the NHS Pension agency and NEST Pensions. To be accountable for ensuring auto enrolment is managed effectively.
To advise and administer any requests from staff and partners for NHS Pension retirement or transferring of benefits, SD55s, forecasts and ensure OPT OUT requests are appropriately recorded.
To issue RF12s as appropriate.
Ensure accurate reporting of employee forecasts to NHS Pensions Agency.
Leadership:
Support colleagues in developing their leadership, people management skills and HR responsibilities.
Build effective and positive relationships with colleagues, patients and other partners.
Role model positive working and promote organisational values.
Use strategic and creative approaches to problem solving.
Provide leadership and direction for the departmental functions.
Nurture collaborative and productive relationships between teams.
Foster a culture of continuous improvement, delegating decision making as far as appropriate.
Support and represent the Group at external conferences, workshops and meetings as appropriate.
Health and Safety:
Ensure all members of staff comply with the Groups health and safety policy.
Carry out risk assessments to comply with current Health and Safety legislation.
Ensure any health and safety concerns are reported to the Operations Manager.
To be aware of and adhere to applicable practice rules, regulations, legislation and procedures, national legislation (Health and Safety, COSHH, Data Protection).
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues.
Act in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with group processes and policies and current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving in a manner that is welcoming, non-judgemental and respects the individuals circumstances, feelings, priorities and rights.
The details contained in this job description are not exhaustive and may change as the post develops.
Governance:
Identify and record risks and issues, developing contingency plans with service and contract leads.
Ensure the PCN is compliant with health and safety policies and procedures to reflect current best practice.
Ensure that the PCN board and Clinical director adhere to the governance structure as set out in the network agreement.
Confidentiality:
To maintain confidentiality of information acquired in the course of undertaking duties for the practice.
Person Specification
Group Values
* The candidate must demonstrate an understanding of our values.
Qualifications
* Level 3 CIPD qualified or equivalent experience.
Experience
* Minimum of two years experience of providing Human Resources advice to managers and staff that meets operational needs.
* Thorough understanding of contemporary HR policies and procedures.
* Understanding of employment law issues.
* Knowledge and understanding of key NHS issues including national and local policy drivers, and the modernisation agenda.
* Managed multiple tasks and prioritised workload to match objectives.
* Experience of working across multiple sites.
* HR advisory experience.
* Experience in a health provider organisation, preferably primary care setting.
* Experience in providing advice and support to senior managers on strategic matters.
* Knowledge of clinical training requirements.
Skills
* Strong inter-personal skills including the ability to establish and maintain positive professional working relationships with colleagues at all levels from within the organisation and external stakeholders.
* Excellent verbal communication and presentation skills including the ability to communicate sensitive or contentious information in order to influence decision making and written communication, inc policies, letters etc.
* Good knowledge of HR and payroll systems and cloud-based systems.
* Ability to work accurately and effectively to deadlines and manage a range of activities simultaneously, often under pressure.
* Ability to interpret legislation and terms and conditions and advise managers on these in a manner that they understand.
* Objectivity, discretion and the ability to develop trusting relationships at all levels.
* Prioritisation of time.
* Forward planning and project management skills.
* Highly developed influencing and persuading skills.
* Flexibility to work independently or as a member of a team to achieve organisational goals.
* Ability to develop strategic direction and translate into achievable objectives.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Director of Finance, Estates & HR Manager
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