Cluster Director of Sales - Clayton Hotel Glasgow City & Clayton Hotel Edinburgh (coming 2026)
We have a fantastic new vacancy for Cluster Director of Sales - Clayton Hotel Glasgow City & Clayton Hotel Edinburgh (coming 2026)
Why us?
* Annual Leave Entitlement - increasing with length of service
* Future opportunities to develop within Dalata. We actively encourage internal development and progression.
* Free meals on duty as well as all day tea and coffee for the caffeine lovers
* Great location with easy access to public transport
* Food and Beverage Discount in all Dalata Hotels (Ireland, UK & Germany)
* Group Wide Discounts on Hotel stays for you and your Family & Friends (Ireland, UK & Germany)
* Staff Appreciation Initiatives, Fun Team Building Activities and regular charity events
* Employee Assistance Programme and access to counselling support
* Cycle to Work Scheme
Objective of the Role
In this dynamic and challenging role, the Cluster Director of Sales will be responsible for maximising the sales potential and achieving revenue budgets via bedrooms, conference rooms & food & beverage.
The ideal candidate will be pro-active and energetic with a proven track record in achieving sales targets and the ability to execute effectively a focused sales & marketing plan for the agreed market segments of local & global corporate, meetings, events & leisure.
Key Duties and Responsibilities
* Build and inspire a dynamic sales team, motivating and empowering them to achieve and exceed sales targets.
* Building and maintaining strong relationships with key clients and stakeholders, ensuring a high level of customer satisfaction and loyalty.
* Lead hotel strategy in the planning and forecasting of owned business segments for Clayton Hotel Glasgow and supporting on activity for Clayton Hotel Edinburgh coming 2026.
* Support & adopt a culture of lead generation across the hotel.
* Represent the hotels at sales team meetings, internal & external customer led events as appropriate.
* Adoption of all available tools to support efficient ways of working including CRM, BI Tool, Market Intelligence Tools and Solver.
Customer Facing-Owned Segments
* Develop and nurture relationships for the hotels with key national & global clients through ongoing account management.
* Strategic approach for key segments of owned segments and identify opportunities to drive revenue and reduce costs.
* Participate fully in all sales activities including telesales, sales calls, corporate entertaining, fam trips, social events, and overseas sales trips as necessary.
* Identification and management of new opportunities in your market in line with hotel strategy and across the wider Dalata portfolio.
* Collaborate with Account Management Team to nurture existing, and secure new opportunities following the Dalata sales process.
Planning & Forecasting
* Collaborate with General Manager & Revenue Manager on rate strategy, budget planning, forecasting for owned segments and identifying & analysing opportunities to ensure they fit with the hotels business strategy.
* Undertake monthly corporate tracking of corporate accounts in the hotels to monitor production and identify any decreases and take necessary action to remedy.
* Analysis of GDS production reports & market intelligence information to develop this business channel for the hotels.
* Timely production of monthly & adhoc reports.
* Write quarterly activity plans to create focus for the hotel team and adapt activity to support business needs.
Team Management
* Regular engagement with team on their performance.
* Mentor and coach hotel sales and M&E teams and develop talent pipeline.
* Ensure representation from the sales team at agreed internal meetings.
Requirements:
* Minimum 5 years’ experience working within a similar position in hotels.
* Strong leadership skills & experience of managing a team.
* Effective communicator.
* Be commercially aware with strong analytical skills, able to understand key business indicators and competitive trends.
* Excellent organisation and planning skills.
* Sales focused and results driven.
* Knowledge of the Scottish Market.
About our culture:
Dalata Hotel Group – Ireland’s largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK it’s more important than ever to have the right team alongside us. In the near future, we will be opening the doors of new hotels, creating many jobs and investing millions in the Irish and UK economy.
We lead through our Dalata values of “Our People, Our Fairness, Our Service and Our Individuality”. If you have the right attitude and energy, you will have great opportunities to progress within the group. Our company is a place where you can do great things – individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees.
Dalata Hotel Group Plc is an Equal Opportunities Employer.
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