Warehouse Team Member Reporting To: Warehouse Assistant Manager Location: Bird & Blend - The Nest Contract Type: Full Time Who are Bird & Blend Tea Co.? Bird & Blend Tea Co. is an eco-conscious, people-focused, award-winning & B Corp-certified Tea Mixology company on a mission to spread happiness & reimagine tea Bird & Blend was set up & is run by Krisi & Mike, who met whilst studying Politics (of all things) at university. Building Bird & Blend from scratch while staying true to their ethos & values has been Krisi & Mike’s passion for over 10 years. From the early days of packing tea in their bedroom & attending markets, to now, with an awesome team, multiple retail stores & a thriving international online store, Bird & Blend is leading the way in tea innovation in the UK. Bird & Blend has grown out of a core belief in doing business in a better way. This is ultimately our why - it’s why we are in business & what we believe in. Of course, we want to welcome as many people as possible into our Magical World of Tea but fundamentally it’s what we care about other than great tea that makes us magical. You can read heaps more information about us and our mission here: https://www.birdandblendtea.com/pages/our-story About this Role: This role goes beyond simply picking orders and packing boxes - it’s about caring deeply for our customers and our team. As part of the warehouse team, you’ll play a key role in managing goods in and out, ensuring the health and safety of the site, coordinating deliveries to our stores, and maintaining accurate stock control. Every step you take helps us provide an exceptional experience for our customers and keeps our operations running smoothly. What are the responsibilities? Your working day will involve the usual range of tasks associated with a Warehousing role but the right people for us will have a real desire to go the extra mile to make someone’s day. On a typical day, you will: Accurately and efficiently pick & pack stock for stores, wholesale customers, events etc. Pick materials and ingredients for our in-house Production department following the FIFO system. Receive products from Production and ensure they are stored with correct stock rotation and easily pickable for the Online Fulfilment team. Receive and unpack deliveries. Stocktaking and stock organisation. Keep all areas clean, tidy and free from any health & safety issues/risks. Ensure compliance with all relevant policies and processes (health & safety, manual handling, stock control etc.). Excellent attention to detail to ensure picking and packing accuracy. Assisting in the Production and Online Fulfilment departments when required. Have a good understanding of stock control (or want to learn). About you: Essential Skills: Attention to detail: Precision is key in ensuring every order and task is completed accurately. Manual handling (up to 30 kg): Comfort and capability in lifting and moving goods safely and effectively. Strong communication skills: The ability to communicate clearly with your team and other departments. Team player: We thrive as a collaborative and supportive team, so a willingness to work together is essential. Desirable Skills: Previous warehouse experience: While not required, experience in a similar role is a plus. Cleanliness: Keeping workspaces tidy and organised contributes to safety and efficiency. Efficiency: Making the best use of time and resources to complete tasks smoothly. Problem-solving: The ability to think on your feet and find solutions quickly. You’ll receive full training for this role, but bringing these skills and traits to the table will be highly valuable Are there any perks? Of course there are, for all the hard work you will get: We are proud to be a Sunday Times Best Places To Work 2024 employer. Friendly and supportive team culture: Enjoy working alongside a team of like-minded individuals who value collaboration, camaraderie, and fun in the workplace. Membership of company pension scheme (if applicable): Secure your financial future with enrolment in a company-sponsored pension scheme, ensuring peace of mind and financial stability in retirement. Holiday accrual that grows with loyalty: Enjoy 25 days holiday (plus bank holidays ) as a token of appreciation for your dedication and loyalty to the organisation, providing you with ample opportunities for rest and relaxation. This entitlement increases with service. Life Insurance & Income Protection: providing financial security and peace of mind for you and your families. Health Cash Plan: after one year service we will enrol you into our Health Cash Plan which will allow you to claim back money for dental, optical, prescription charges etc. Specific information on this scheme will be shared with you all Life Happens Leave: Sometimes life can throw unexpected challenges our way, we offer paid leave specifically dedicated to these situations to provide employees with the time and space needed. Complimentary drinks and snacks: Stay refreshed and energised throughout the day with a variety of free drinks and snacks provided in the office. Monthly tea allowance and generous staff discount: Indulge in your favourite teas while benefiting from a discount on company products, fostering a culture of enjoyment and appreciation. Employee Assistance Programme: Access confidential and professional mental health support services to prioritise your well-being and address any personal or work-related challenges. Bike to Work and Electric Vehicle Schemes: Take advantage of a sustainable transportation option, contribute to environmental conservation, and benefit from tax-efficient savings. Paid volunteer days: Make a positive impact in our community by participating in volunteer activities during dedicated paid volunteer days, fostering a culture of corporate social responsibility and giving back. Dog-friendly office: Bring your furry friend to work and enjoy a pet-friendly environment that promotes work-life balance and companionship. We also have enhanced family friendly policies, offer flexible working and are always open to discussing your individual circumstances We are committed to equality of opportunity for all, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require any reasonable adjustments to support you throughout the application or interview process please let us know.