Working in partnership with M&S, at Gist we deliver industry-leading logistics and supply chain transformation. We value, celebrate, and believe in the power of individuality and strive to create a work environment where everyone can be themselves. We want you to join us, bring your authentic self to work and unlock your full potential. We have an excellent opportunity for a Full Time Permanent Fleet Engineering Manager to join our growing team based at our Hemel Hempstead Site. As Fleet Engineering Manager (FEM), you will hold overall responsibility for the Vehicle Maintenance Unit (VMU), fleet operations, and Material Handling Equipment (MHE) at the site, ensuring adherence to both legal requirements and Gist policies. This role is pivotal in driving the progression and continuous improvement of VMU, fleet, and MHE over the coming months and years. You will have the opportunity to work hands on and closely with key stakeholders, including the UK Engineering Manager (UKEM), Site General Manager (GM), Site Health, Safety and Wellbeing (HSW) Manager, and other Fleet Engineering Managers (FEMs). What’s in it for you? Gist is an inclusive, dynamic, exciting, and evolving business built on our core values. Here are some of the benefits we offer that make working for Gist just that little bit more special…20% M&S discount on most things from furniture, fashion and food 25 days’ annual leave plus bank holidays (rising with length of service) Discounted rates on healthcare cash plan Private Medical Health Insurance Attractive annual bonus scheme, based on M&S performance and personal objectives Auto Enrolment Pension or competitive Defined Contribution Pension Scheme Life assurance (up to 4 times salary) Access to a wide range of wellbeing support – including our Employee Assistance Programme A first-class welcome with a tailored induction and a wide range of training schemes to help with your learning and development Cycle to work scheme Role details: Salary: £58,500 Hours: 37.5 Working pattern: Mon-Fri Location: Gist Hemel Hempstead, Hertfordshire, HP2 7PZ What you’ll do: VMU, Fleet & MHE Progression: Focus on the progression of VMU, fleet, and MHE operations over months and years, driving continuous improvement in these areas. Service Level Agreement (SLA) Management: Implement and manage service levels to ensure all VMU and fleet-related services meet or exceed expectations. VMU Service and Safety Compliance: Hold overall responsibility for VMU service and safety, ensuring strict adherence to both legal standards and Gist policies. VMU Improvement Plans: Lead the development and execution of VMU improvement plans, including people management, safety, standards, and financial performance, to optimise VMU operations. Labour Resource Management: Manage labour resources effectively, including annual leave planning, recruitment, and shift pattern management, to maintain operational efficiency. Service Planner Oversight: Oversee the service planner, taking into account the fleet make-up and peak service periods to ensure seamless operations. VMU Progression and Development: Drive the progression of the VMU, focusing on enhancing safety, training, and upgrading equipment and facilities. Financial Budget Control: Oversee and manage the financial budgets for VMU, fleet, and MHE, including the invoicing process, to ensure cost-effective operations. Financial Analysis and Reporting: Lead weekly financial analysis and reporting on the Engineering finance call, driving financial action plans to achieve site objectives. Compliance Oversight: Ensure oversight of compliance activities, including monthly checks and IMS04 auditing, to maintain the highest standards of operational integrity. Third-Party Contractor Management: Manage third-party contractors, including conducting regular documented review meetings to ensure service quality and compliance. Third-Party Customer Management: Effectively manage any third-party customers, ensuring their needs are met in line with Gist’s service standards. Site Interface Duties: Participate in site safety meetings and other site-related duties, providing strong collaborative support as an integral part of the site’s functions. Leadership Interface: Collaborate with site leadership and other colleagues across the business to deliver strong service performance and drive overall success. Cover for VSM: Provide cover for the Vehicle Service Manager (VSM) during periods of annual leave or sickness, ensuring continuity of service and operations. Who you are: Experience in a fleet engineering or maintenance environment. Experience in managing Vehicle Maintenance Units (VMUs), fleet operations, and Material Handling Equipment (MHE). Strong technical ability to identify and evaluate technical issues and potential risks, and develop innovative solutions. Qualified in engineering discipline; C&G, HNC, HND, or higher. Experience of operating within a unionised organisation is essential. Why Gist? At Gist we are united by our core values; with safety and people at the heart of everything do, we are progressive, accountable, collaborative, and ethical. Our objective is to establish a performance-focused environment that is fair and inclusive, where everyone can develop, and connect meaningfully to their manager, the Gist vision, and M&S. We are fiercely protective of everyone’s health, safety, and wellbeing, and align firmly to M&S’s sustainability commitments in Plan A. Gist will play an integral part in the M&S journey as it pushes boundaries to lead the retail industry into a greener, speedier, more inspiring era. As part of the M&S group, there’s never been a better time to be part of our team. Join us and make an immediate impact. Gist aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. If it’s meaningful to you, it’s important to us.