Job Description
The role involves configuring, installing, integrating and maintaining CICS environments. The successful candidate will plan and execute technical and procedural improvements to the CICS and associated applications.
Duties and Responsibilities
* Configuration, installation, integration and maintenance of CICS environments.
* Plan and execute technical and procedural improvements to the CICS and where relevant associated applications.
* Provide 2nd /3rd Line Support, offering support, guidance and a technical escalation point to ensure all issues are resolved in a timely manner.
* Manage your own workload to meet the changing requirements of both production support and project delivery.
* Provision of 24x7 on-call support for live service as well as project implementation.
* Maintain documentation in terms of process and look for ways to improve/automate current processes.
* Representing your team at key forums such as Security and Service Design Clinic (SSDC), Change Advisory Board (CAB), Major Change Board (MCAB) and may be required to attend or support on occasion at Technical Design Authority (TDA).
Requirements
* A deep expertise and enduring curiosity in the operation of IBM CICS on z/OS.
* A sound understanding of the principles of resilience, operability and security, and how they relate to CICS.
* A desire to explore and implement new technologies that transform our ways of working.
* Communication and influencing skills to be able to effectively communicate complex requirements to colleagues with varying levels of technical knowledge and ensure requirements are delivered.
* Ability to maintain good working relationships with various internal and external stakeholders.
* A working knowledge of z/OS, VSAM, Omegamon and CICS Explorer