Casualty Claims HandlerLocation: GlasgowJob Type: Full-TimeSalary: up to 38k DOEPertemps are currently supporting a key client who are looking for a detail-oriented Claims Handler with experience in casualty claims to join their growing team. This role is ideal for individuals passionate about delivering high-quality claims services while working in a dynamic and supportive environment. It is essential that you have experience dealing with casualty claims, ideally within commercial. Key Responsibilities:
* Manage a portfolio of casualty claims, including Employer’s Liability, Product Liability, and some motor claims.
* Assess claims accurately, evaluating liability and quantum up to £25,000.
* Ensure claims investigations are thorough, fair, and compliant with industry regulations.
* Communicate effectively with policyholders, brokers, and internal teams.
* Identify and address customer complaints efficiently, escalating where necessary.
* Negotiate claim settlements to ensure timely and fair resolutions.
* Participate in audits and follow specific account requirements.
Key Skills & Experience:
1. Previous experience in claims handling is essential.
2. Knowledge of casualty claims is highly desirable.
3. Strong customer service skills with excellent verbal and written communication.
4. Experienc...