Job summary Do you have excellent communication and interpersonal skills? Do you enjoy working in a busy office environment and working to deadlines? Do you have previous experience in an Admin & Clerical Role? Would you like to be out and about as well as working at your desk? We are looking for a self-motivated, enthusiastic individual to join our Business Unit Admin Team within the Estates & Facilities Division. Although the job role is working in admin, there are times when you would need to be out on site visiting other departments or our 'on-site' accommodation properties. We currently have a part time (22.5 hrs per week) post available. We can be flexible with the post ie days/hours worked Expected Shortlisting Date 21/02/2025 Planned Interview Date 28/02/2025 Main duties of the job The role requires liaising with a wide range of people across LTHT and beyond and therefore excellent communication and interpersonal skills are essential. This is a very busy and demanding service and the successful candidate will be required to use their initiative to prioritise work and meet deadlines. There is also a requirement to move between sites in addition to responding to daily requests from tenants in our accommodation, therefore you will be required to be mobile and on your feet for some of your day. This will be a challenging role, but for the right person offers an excellent development opportunity. Informal enquiries to gillian.wigginsnhs.net About us Estates & Facilities at the LTHT have an exciting opportunity for the positions of a full time & part time Administrative Officers. The LTH NHS Trust offers a number of attractive and varied staff benefits (some) listed below: NHS Staff Pension Scheme Staff Nursery/Child Care Facilities Staff Health & Well-being support and services - staff gym membership/wellness programme Food & Catering - discounted services Union Support Packages Subsidised travel Cycle to Work Scheme Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions. Date posted 30 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Contract Permanent Working pattern Part-time, Flexible working Reference number C9298-EST-304B Job locations St. James's University Hospital Beckett Street Leeds LS9 7TF Job description Job responsibilities 1. JOB DETAILS Job Title: Administrative Officer Reports to: Office Manager/Team Manager- Central Administration Band: 3 Department: Estates & Facilities Administration Location : St Jamess with occasional cross site working AfC Job No: 740 2. JOB PURPOSE/SUMMARY To provide administrative and clerical support working as part of the Estates & Facilities Central Administration team. The post holder will be responsible for the provision of a full and effective administrative and clerical support service to the Business Unit Admin Team. He/she will also be responsible for inputting data onto the departmental database system and producing reports as required. The post holder will be expected to arrange and plan her/his own work on a day-to-day basis within the overall demands and priorities of the department. 3. ORGANISATIONAL CHART Head of Department I Team Manager I Administration Officer 4. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY To provide a full clerical support service to the department including organising, sorting and filing documents and papers; dealing with incoming and outgoing paper and electronic post as required; photocopying, faxing and distributing information by post or email; typing letters and other documents To deal with communications and ad hoc enquiries from staff and service users, members of the public, and a wide range of external organisations and professionals. Receiving and relaying general verbal/written messages and responding by supplying straightforward information and guidance or referring to the relevant member of the department or other Trust staff as necessary. To provide administrative support for meetings as required e.g. organising meetings including checking access arrangements, booking rooms and refreshments, sign language and ethnic minority language interpreters as appropriate, organising travel arrangements, administering expense forms, liaising with members regarding dates, sending out notice of meetings, agendas and minutes. To attend and service meetings as required. This could include welcoming participants, organising refreshments and taking minutes and typing them up and circulating them after approval. To maintain and update mail-outs and labels for Trust and staff departments, advisory group members and voluntary and community organisations and organising electronic or paper mail-outs to such groups as required (typing, copying and posting etc.) To liaise with appropriate personnel to make appointments for the Head of Service/Management team and to maintain an appointments diary. To monitor stock levels and re-order stationery and office supplies as required, and non-stock items as necessary. To record departmental expenditure and petty cash requisitions, produce monthly updates and check against financial statements. Collect petty cash as necessary. To co-ordinate and keep records of staff leave, absences and attendance at mandatory fire training. To adhere to relevant Statutory Instruments and Trust policies and guidelines e.g. Data Protection, Health and Safety, Confidentiality and personnel policies and guidelines. To maintain and develop the departments web site on the Trust intranet. (Training will be given) To contribute to the production of information for distribution across the Trust and to other relevant organisations. Use departmental database for recording appropriate information as requested and producing reports. Any other duties commensurate with the grade which may be required from time to time to ensure the effective running of the service. 5. THE LEEDS WAY VALUES Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centred Collaborative Fair Accountable Empowered All our actions and endeavours will be guided and evaluated through these values Additionally, the following are core values which relate specifically to this post: Commitment to principles of equality and diversity. Commitment to delivering quality services. Importance of maintaining confidentiality. Honesty and integrity. 6. WEST YORKSHIRE ASSOCIATION OF ACUTE TRUSTS (WYAAT) Leeds Teaching Hospitals NHS Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients. By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating and driving forward change to deliver the highest quality care. By working for Leeds Teaching Hospitals NHS Trust this is your opportunity to be a part of that change. WYAAT is the acute sector arm of the West Yorkshire and Harrogate Health and Care Partnership, one of the largest integrated care systems in the country. The Partnerships ambition is for everyone to have the best possible health and wellbeing, and the work of WYAAT, and each individual trust, supports that ambition. 7. INFECTION CONTROL The jobholder must comply at all times with the Leeds Teaching Hospitals NHS Trust Infection Control policies, in particular by practising Universal Infection Control Precautions. Hand hygiene must be performed before and after contact with patients and their environment. 8. HEALTH AND SAFETY / RISK MANAGEMENT All staff are responsible for working with their colleagues to maintain and improve the quality of services provided to our patients and other service users. This includes complying at all times with the Leeds Teaching Hospitals NHS Trust Policies, including Health and Safety policies, in particular by following agreed security and safer working procedures, and reporting incidents using the Trust Incident Reporting system 9. EQUALITY AND DIVERSITY The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families. No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc. 10. TRAINING AND PERSONAL DEVELOPMENT CONTINUOUS PROFESSIONAL DEVELOPMENT The jobholder must take responsibility in agreement with his/her line manager for his/her own personal development by ensuring that Continuous Professional Development remains a priority. The jobholder will undertake all mandatory training required for the role. 11. COMMUNICATION & WORKING RELATIONSHIPS The post holder will be expected to establish, maintain and respect good working relationships and communication with both internal and external organisations, institutions and individuals with whom they come into contact, including those associated with the specialty area and as appropriate within the role. The post holder will be expected to represent themselves and the service in a professional, courteous and respectful manner at all times. 12. SPECIAL WORKING CONDITIONS Flexibility with hours to attend occasional early morning/evening meetings. i) PHYSICAL EFFORT: Speed and accuracy in typing. Accuracy needed for inputting information (e.g. on finance spreadsheet, departmental database). Needs to sit at the computer most of the day. Sometimes needs to lift and move stationery, boxes of leaflets or files etc. For example, boxes containing five reams of paper. ii) MENTAL EFFORT: Needs to concentrate most of the time and deal with interruptions e.g. the phone ringing, being asked to leave one task to do another more urgent task Mental effort is required for example: when dealing with a wide range of enquiries setting up meetings and organising venues researching information for manager including but not exclusively from the internet organising filing systems preparing documents for reports taking minutes for meetings updating web pages inputting information onto a database and producing reports from the database. concentration when typing complicated documents checking budget statements and following up discrepancies checking orders and invoices organising and prioritising work and progress chasing planning and thinking ahead to ensure effective support to manager iii) EMOTIONAL EFFORT: Stress of keeping on top of things in an increasingly busy department. iv) WORKING CONDITIONS: Needs to work at a computer for most of the day. Job description Job responsibilities 1. JOB DETAILS Job Title: Administrative Officer Reports to: Office Manager/Team Manager- Central Administration Band: 3 Department: Estates & Facilities Administration Location : St Jamess with occasional cross site working AfC Job No: 740 2. JOB PURPOSE/SUMMARY To provide administrative and clerical support working as part of the Estates & Facilities Central Administration team. The post holder will be responsible for the provision of a full and effective administrative and clerical support service to the Business Unit Admin Team. He/she will also be responsible for inputting data onto the departmental database system and producing reports as required. The post holder will be expected to arrange and plan her/his own work on a day-to-day basis within the overall demands and priorities of the department. 3. ORGANISATIONAL CHART Head of Department I Team Manager I Administration Officer 4. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY To provide a full clerical support service to the department including organising, sorting and filing documents and papers; dealing with incoming and outgoing paper and electronic post as required; photocopying, faxing and distributing information by post or email; typing letters and other documents To deal with communications and ad hoc enquiries from staff and service users, members of the public, and a wide range of external organisations and professionals. Receiving and relaying general verbal/written messages and responding by supplying straightforward information and guidance or referring to the relevant member of the department or other Trust staff as necessary. To provide administrative support for meetings as required e.g. organising meetings including checking access arrangements, booking rooms and refreshments, sign language and ethnic minority language interpreters as appropriate, organising travel arrangements, administering expense forms, liaising with members regarding dates, sending out notice of meetings, agendas and minutes. To attend and service meetings as required. This could include welcoming participants, organising refreshments and taking minutes and typing them up and circulating them after approval. To maintain and update mail-outs and labels for Trust and staff departments, advisory group members and voluntary and community organisations and organising electronic or paper mail-outs to such groups as required (typing, copying and posting etc.) To liaise with appropriate personnel to make appointments for the Head of Service/Management team and to maintain an appointments diary. To monitor stock levels and re-order stationery and office supplies as required, and non-stock items as necessary. To record departmental expenditure and petty cash requisitions, produce monthly updates and check against financial statements. Collect petty cash as necessary. To co-ordinate and keep records of staff leave, absences and attendance at mandatory fire training. To adhere to relevant Statutory Instruments and Trust policies and guidelines e.g. Data Protection, Health and Safety, Confidentiality and personnel policies and guidelines. To maintain and develop the departments web site on the Trust intranet. (Training will be given) To contribute to the production of information for distribution across the Trust and to other relevant organisations. Use departmental database for recording appropriate information as requested and producing reports. Any other duties commensurate with the grade which may be required from time to time to ensure the effective running of the service. 5. THE LEEDS WAY VALUES Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centred Collaborative Fair Accountable Empowered All our actions and endeavours will be guided and evaluated through these values Additionally, the following are core values which relate specifically to this post: Commitment to principles of equality and diversity. Commitment to delivering quality services. Importance of maintaining confidentiality. Honesty and integrity. 6. WEST YORKSHIRE ASSOCIATION OF ACUTE TRUSTS (WYAAT) Leeds Teaching Hospitals NHS Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients. By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating and driving forward change to deliver the highest quality care. By working for Leeds Teaching Hospitals NHS Trust this is your opportunity to be a part of that change. WYAAT is the acute sector arm of the West Yorkshire and Harrogate Health and Care Partnership, one of the largest integrated care systems in the country. The Partnerships ambition is for everyone to have the best possible health and wellbeing, and the work of WYAAT, and each individual trust, supports that ambition. 7. INFECTION CONTROL The jobholder must comply at all times with the Leeds Teaching Hospitals NHS Trust Infection Control policies, in particular by practising Universal Infection Control Precautions. Hand hygiene must be performed before and after contact with patients and their environment. 8. HEALTH AND SAFETY / RISK MANAGEMENT All staff are responsible for working with their colleagues to maintain and improve the quality of services provided to our patients and other service users. This includes complying at all times with the Leeds Teaching Hospitals NHS Trust Policies, including Health and Safety policies, in particular by following agreed security and safer working procedures, and reporting incidents using the Trust Incident Reporting system 9. EQUALITY AND DIVERSITY The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families. No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc. 10. TRAINING AND PERSONAL DEVELOPMENT CONTINUOUS PROFESSIONAL DEVELOPMENT The jobholder must take responsibility in agreement with his/her line manager for his/her own personal development by ensuring that Continuous Professional Development remains a priority. The jobholder will undertake all mandatory training required for the role. 11. COMMUNICATION & WORKING RELATIONSHIPS The post holder will be expected to establish, maintain and respect good working relationships and communication with both internal and external organisations, institutions and individuals with whom they come into contact, including those associated with the specialty area and as appropriate within the role. The post holder will be expected to represent themselves and the service in a professional, courteous and respectful manner at all times. 12. SPECIAL WORKING CONDITIONS Flexibility with hours to attend occasional early morning/evening meetings. i) PHYSICAL EFFORT: Speed and accuracy in typing. Accuracy needed for inputting information (e.g. on finance spreadsheet, departmental database). Needs to sit at the computer most of the day. Sometimes needs to lift and move stationery, boxes of leaflets or files etc. For example, boxes containing five reams of paper. ii) MENTAL EFFORT: Needs to concentrate most of the time and deal with interruptions e.g. the phone ringing, being asked to leave one task to do another more urgent task Mental effort is required for example: when dealing with a wide range of enquiries setting up meetings and organising venues researching information for manager including but not exclusively from the internet organising filing systems preparing documents for reports taking minutes for meetings updating web pages inputting information onto a database and producing reports from the database. concentration when typing complicated documents checking budget statements and following up discrepancies checking orders and invoices organising and prioritising work and progress chasing planning and thinking ahead to ensure effective support to manager iii) EMOTIONAL EFFORT: Stress of keeping on top of things in an increasingly busy department. iv) WORKING CONDITIONS: Needs to work at a computer for most of the day. Person Specification Skills & Behaviours Essential Well organised and able to work on own initiative Able to work effectively as part of a small team Able to relate effectively to a wide range of people with good interpersonal skills Desirable Multi-lingual and/or in British Sign Language would be a bonus Qualifications Essential GCSE in English and Maths or equivalent Must be willing to attend relevant training courses Desirable Basic computer/typing qualifications Experience Essential Knowledge of a wide range of administrative procedures including finance Knowledge of databases and how to generate reports Competent in word processing, spreadsheet packages and in using databases Desirable Knowledge of the NHS Work experience in a health or social care setting Personal or work experience of working with diversity eg disabled people, people from different cultures Person Specification Skills & Behaviours Essential Well organised and able to work on own initiative Able to work effectively as part of a small team Able to relate effectively to a wide range of people with good interpersonal skills Desirable Multi-lingual and/or in British Sign Language would be a bonus Qualifications Essential GCSE in English and Maths or equivalent Must be willing to attend relevant training courses Desirable Basic computer/typing qualifications Experience Essential Knowledge of a wide range of administrative procedures including finance Knowledge of databases and how to generate reports Competent in word processing, spreadsheet packages and in using databases Desirable Knowledge of the NHS Work experience in a health or social care setting Personal or work experience of working with diversity eg disabled people, people from different cultures Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Leeds Teaching Hospitals Address St. James's University Hospital Beckett Street Leeds LS9 7TF Employer's website https://www.leedsth.nhs.uk/ (Opens in a new tab)