The opportunity: We currently have a new opportunity for an Administrator to join our team in Croydon on a 1 year fixed term contract, (working 2 days in the office / 3 days working from home). The ATE Member Relations Team deal with assessing and managing our member law firms and the indemnity provided to policyholders for the purpose of pursuing a range of litigation actions, including personal injury and clinical negligence. This Administrator role will involve credit control / debt chasing along with data entry & Excel spreadsheet work. What you'll be doing: Liaising with solicitors over e-mail and telephone by responding to premium based queries Dealing with credit control aspects of the division including receipting, debt management, debt recovery High levels of data input and system updating Running internal reports to monitor levels of debt Running and uploading various system reports Chasing debts through various means Dealing with internal and external clients High levels of work in Microsoft Excel and databases Our must haves: Good attention to detail/troubleshooting is essential Excellent time management skills, in order to adhere to demanding service level standards Good knowledge of Microsoft Excel essential, including knowledge of sums, moving files etc. Able to work quickly and efficiently Must have a high attention to detail Who we are: Avencia Consulting are an RPO who provide a recruitment service to our client. Our client is a Fortune 500 company with over 60 offices in 20 countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people | We win together | We strive for better | We enjoy the everyday | We think further What's in it for you: A great starting salary plus a 5% bonus paid at the end of the contract & strong benefits package… 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. We celebrate the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful.