Join Our Team
We're always looking for talented people to join the Soft Egg team. We offer a rewarding work environment and salary package for the right candidates.
* Regular team building
* 28 days holiday plus Christmas shut down
* Latest equipment
* Unique team culture
* Pension included
* Flexible working environment
* Free parking – At all our offices
Technical Support Analysts
Wokingham Office
Free parking & close to public transport/train station.
This is a very exciting opportunity to join a special business that works with schools across the South. Due to our continued growth, we are looking for a 1st Line Technician to join our already successful Technical team to deliver outstanding technical support.
Our team is excellent, but we always want to improve. You’ll be enthusiastic with a positive attitude; dedicated and willing to work hard, sometimes under high pressure. Your responsibilities will include managing your own support tickets to ensure they are resolved and delivered within our SLA.
The successful candidate should:
* Have previous technical support experience
* Knowledge of MS products
* Excellent problem-solving skills
* Great organisational skills
* Confident communication skills
* Ability to work alone as well as part of a team
* Experience in ticketing systems
To apply for the role, you should have 6-12 months of previous technical support experience. However, if you feel you have something special to offer and just need an opportunity, let us know.
It is essential that you have a good understanding of technology. We are looking for candidates who are passionate about technology. In return, you will be given the opportunity to work with a great team, be exposed to a wide range of technology, and play a key role in delivering our services. Ultimately, we want to work with you so you can love what you do every single day.
Send your CV to paul.guinane@softegg.co.uk and we will call you to discuss the role.
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