Technical engineer

Job Description

Job Title: Technical Engineer

Location: Swansea

Benefits: Free on-site parking, 4½-day work week, corporate workwear, social opportunities


Job Overview


We are seeking a proactive and dynamic Technical Engineer to join our client’s technical department. This role involves supporting experienced engineers to ensure smooth departmental operations and actively participating in a range of responsibilities within the department.

The department operates under ISO 9001 standards, prioritising zero defects, customer satisfaction, and continuous improvement. The Technical Engineer will work closely with both customers and manufacturing teams, providing essential support and fostering strong customer relationships to ensure product quality and satisfaction.


Key Responsibilities

1. Act as the primary technical contact for customer-specific queries, managing enquiries and ensuring timely resolution of customer concerns.
2. Lead new business enquiries through a structured system, including feasibility assessment, quotation, and sample submission.
3. Analyse and interpret technical information to generate and address in-house requirements.
4. Collaborate with team members to design, develop, and test technical solutions aligned with business requirements.