Job summary Blakeney Surgery (part of GDOC Ltd) has a vacancy, for a part-time Pharmacy Technician to join our friendly Pharmacy team to support the practice based Clinical Pharmacist to ensure the delivery of safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient outcomes. Closing date: 12 February 2025 You will be required to be immunised in compliance with Green Book (link attached) and NHS recommendations for your role (unless medically exempt), including immunisations against Covid. The Care Quality Commission requires us to have a complete employment history from the age of 16, including explanations for any gaps in employment. Main duties of the job To undertake medicines reconciliation in accordance with practice protocols and to update patients medical records / prescribing accordingly. To support the achievement of the practices prescribing Quality and Outcomes Framework targets. Working with the Dispensary Team Leader to contribute to the review and development of repeat prescribing protocols / Standard Operating Procedures to improve the efficiency and effectiveness of repeat prescribing systems. To provide advice to GPs, staff and patients in changes to prescribing to support the improvement of prescribing safety, quality and cost effectiveness. To participate in medication audits. To assist in the appropriate monitoring and management of prescribing the budgets and to liaise with the medicines management team at the CCG. To support the Practice Based Clinical Pharmacist to provide medication reviews, patient information leaflets, medicine awareness; and to undertake community visits as appropriate. To take a proactive approach to the safe handling of prescriptions, including assessment of risk and making recommendations for improvement. To respond to medication queries from patients and staff in a professional manner referring to the appropriate GP in accordance with practice protocols. To advise on the sourcing and safe management of medicines as appropriate. To assist in the submission of claims for personally administered drugs as required. About us G DOC LTD is owned by all the GP Practices in Gloucestershire; the Practices are our shareholders. We operate on a not-for-profit basis: any profits are redistributed into primary care in Gloucestershire. We are a limited company run by a Board of Directors, most of whom are experienced local GPs. We run a number of GP practices, as well as some other services for the whole county. In Gloucester we run 9,500 patients at Gloucester Health Access Centre/Matson Lane (9,500 patients) and Partners in Health (12,400). In the Forest of Dean, we run two practices, both of which are dispensing: Lydney (7,500 patients), and Blakeney (3,200 patients). Our countywide services include: G DOC is running a Covid Medicines Service to help and support the high-risk patients in Gloucestershire. Over 17,000 primary care appointments each year at Gloucester Health Access Centre for patients who may need to be seen the same day when their own practice is already full, or who do not have a registered GP. GHAC is open 8am8pm, 365 days a year. For more details visit our website https://blakeneysurgery.nhs.uk Date posted 24 January 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time Reference number A0782-25-0003 Job locations Doctors Surgery Millend Blakeney Gloucestershire GL15 4ED Job description Job responsibilities Responsibility for administration Other duties and responsibilities to be undertaken may include any or all the items in the following list: Taking messages and passing on information as appropriate. Computer data entry/data allocation and collation, processing and recording information in accordance with practice procedures. Initiating contact with and responding to requests from patients, other team members and associated healthcare professionals and providers. Helping to keep all practice areas tidy and free from obstructions and clutter. Helping to maintain a positive, patient focussed culture. Helping to maintain a positive, supportive culture across the whole of the practice team. Any other duties commensurate with this position. As part of the Practice team, contributing to the delivery of QOF and enhanced services. Contributing to the management and development of the Primary Care Network, including the performance of work undertaken by the Practice as part of the PCN. Helping to ensure that the Practice remains safe and effective, including by the use of clinical audit and learning from significant events and complaints. Attending team meetings. Helping to ensure that the Practice provides a supportive working environment for clinicians, trainees and other employees. Supporting colleagues learning and professional development, as well as your own. Contributing to safeguarding, including attending meetings as appropriate for your role and ensuring that your training is up to date and complete. Helping to ensure that the Practice complies with CQC requirements for primary care, including all fundamental standards of care. Ensuring that you always work within your own competencies and training Complying with G DOC policies Observing health and safety guidelines at all times Duties will vary from time to time under the direction of the Partners / Practice Manager dependent on current and evolving practice workload and staffing levels. Patient services To provide medication review services to patients via clinics in the practice, domiciliary visits and in residential and nursing homes, and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care. To present at patient group meetings or other appropriate events to give advice on the appropriate use of medicines. To produce patient information leaflets and posters and run medicine awareness projects throughout the year. Assist Partners with the appropriate monitoring and management of their prescribing budgets. To prepare evidence based resources and information to support the medicine management team and all other relevant health professionals in the implementation of rational cost-effective prescribing. To help plan, develop and support the introduction of new working processes within the practice to optimise the quality of prescribing. Communication The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members. Communicate effectively with patients and carers. Recognize peoples needs for alternative methods of communication and respond accordingly. Confidentiality While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Job description Job responsibilities Responsibility for administration Other duties and responsibilities to be undertaken may include any or all the items in the following list: Taking messages and passing on information as appropriate. Computer data entry/data allocation and collation, processing and recording information in accordance with practice procedures. Initiating contact with and responding to requests from patients, other team members and associated healthcare professionals and providers. Helping to keep all practice areas tidy and free from obstructions and clutter. Helping to maintain a positive, patient focussed culture. Helping to maintain a positive, supportive culture across the whole of the practice team. Any other duties commensurate with this position. As part of the Practice team, contributing to the delivery of QOF and enhanced services. Contributing to the management and development of the Primary Care Network, including the performance of work undertaken by the Practice as part of the PCN. Helping to ensure that the Practice remains safe and effective, including by the use of clinical audit and learning from significant events and complaints. Attending team meetings. Helping to ensure that the Practice provides a supportive working environment for clinicians, trainees and other employees. Supporting colleagues learning and professional development, as well as your own. Contributing to safeguarding, including attending meetings as appropriate for your role and ensuring that your training is up to date and complete. Helping to ensure that the Practice complies with CQC requirements for primary care, including all fundamental standards of care. Ensuring that you always work within your own competencies and training Complying with G DOC policies Observing health and safety guidelines at all times Duties will vary from time to time under the direction of the Partners / Practice Manager dependent on current and evolving practice workload and staffing levels. Patient services To provide medication review services to patients via clinics in the practice, domiciliary visits and in residential and nursing homes, and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care. To present at patient group meetings or other appropriate events to give advice on the appropriate use of medicines. To produce patient information leaflets and posters and run medicine awareness projects throughout the year. Assist Partners with the appropriate monitoring and management of their prescribing budgets. To prepare evidence based resources and information to support the medicine management team and all other relevant health professionals in the implementation of rational cost-effective prescribing. To help plan, develop and support the introduction of new working processes within the practice to optimise the quality of prescribing. Communication The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members. Communicate effectively with patients and carers. Recognize peoples needs for alternative methods of communication and respond accordingly. Confidentiality While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Person Specification Skills Essential Excellent communication skills (written and oral) Strong IT skills Competent in use of SystmOne Competent in the use of Office and Outlook Ability to follow policy and procedure Effective time management (Planning & Organising) Able to respond to change and apply new developments without difficulty. Demonstrates resilience and an ability to cope under pressure commensurate with the responsibilities of the post. Ability to work as a team member and autonomously Excellent attention to detail Advanced numeracy skills. Good interpersonal skills Personal Qualities Essential Clear, polite telephone manner Polite and confident Flexible and cooperative Motivated High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure An understanding, acceptance and adherence to the need for strict confidentiality. Ability to use own judgement, resourcefulness and common sense. Ability to work as part of an integrated multi-skilled team. Able to work in a changing environment. Able to use own initiative. Ability to self-motivate, organise and prioritise own workload. Qualifications Essential NVQ3 Pharmacy services (or equivalent) Registration as a Pharmacy Technician with the General Pharmaceutical Council Evidence of CPD Experience Essential Understanding of prescribing and Medicines Management issues Understanding of working effectively within multidisciplinary groups Post qualification experience NHS Primary Care Dealing with the public/patients. Desirable Support could be offered for someone newly qualified if the right candidate / fit Other Essential Disclosure Barring Service (DBS) check Evidence of continuing professional development Person Specification Skills Essential Excellent communication skills (written and oral) Strong IT skills Competent in use of SystmOne Competent in the use of Office and Outlook Ability to follow policy and procedure Effective time management (Planning & Organising) Able to respond to change and apply new developments without difficulty. Demonstrates resilience and an ability to cope under pressure commensurate with the responsibilities of the post. Ability to work as a team member and autonomously Excellent attention to detail Advanced numeracy skills. Good interpersonal skills Personal Qualities Essential Clear, polite telephone manner Polite and confident Flexible and cooperative Motivated High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure An understanding, acceptance and adherence to the need for strict confidentiality. Ability to use own judgement, resourcefulness and common sense. Ability to work as part of an integrated multi-skilled team. Able to work in a changing environment. Able to use own initiative. Ability to self-motivate, organise and prioritise own workload. Qualifications Essential NVQ3 Pharmacy services (or equivalent) Registration as a Pharmacy Technician with the General Pharmaceutical Council Evidence of CPD Experience Essential Understanding of prescribing and Medicines Management issues Understanding of working effectively within multidisciplinary groups Post qualification experience NHS Primary Care Dealing with the public/patients. Desirable Support could be offered for someone newly qualified if the right candidate / fit Other Essential Disclosure Barring Service (DBS) check Evidence of continuing professional development Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name G DOC Ltd Address Doctors Surgery Millend Blakeney Gloucestershire GL15 4ED Employer's website https://ghac.co.uk/ (Opens in a new tab)