Reception Team Leader – Leeds Bradford Airport - £11.84 per hour (Fixed Term until 31st October 2024)
PLEASE NOTE: A full UK driving license is essential for this role.
Are you well-organised? Do you have strong leadership skills? Are you customer-focused?
If you answered yes, then keep reading!
An exciting opportunity has arisen for a talented Reception Team Leader to oversee our front desk operations on a fixed-term contract at APCOA. The role involves managing a team of drivers, overseeing vehicle movements, and providing high-level customer service while maintaining reception standards.
Shift pattern: 4 days on - 4 days off, on a rota basis, including days and nights from 7am to 7pm and 7pm to 7am.
Responsibilities:
1. Ensure all administrative tasks are completed accurately and promptly.
2. Monitor team performance, vehicle movements, and security.
3. Carry out all audit requirements.
4. Build strong relationships with clients and internal support teams.
5. Provide excellent customer service and perform reception duties as required.
6. Move vehicles within the parking grounds as requested, noting any damage or issues.
7. Check in customers using the pre-book system and allocate parking spots accordingly.
Candidate requirements:
* Flexibility to work early mornings, weekends, and bank holidays.
* Ability to work independently and as part of a team.
* High attention to detail and accuracy.
* Remain calm under pressure with a positive, solution-oriented attitude.
* Strong organisational and time management skills, with effective delegation abilities.
* Excellent communication and interpersonal skills.
* Full, clean UK driving licence; driving experience is an advantage.
Park2Travel is a forward-thinking organization committed to exceptional service in transportation. We value diversity and are dedicated to creating an inclusive environment for all employees.
If you believe you possess these qualities and are reliable and organised, please apply today. We look forward to hearing from you.
Must be 18 or over to apply.
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