As a Collections and Delivery Driver for DPD, you will serve as a crucial point of contact for our customers. Your role is instrumental in upholding our commitment to exceptional service and timely parcel handling. The position demands a high level of professionalism and dedication to customer satisfaction.Key responsibilities include:1 Executing precise and punctual collections and deliveries as per the assigned schedule. 2 Maintaining a professional demeanour and providing exemplary customer service during all interactions. 3 Adhering to strict time management protocols to ensure efficient route completion. 4 Assisting with the meticulous loading of parcels at the depot prior to commencing daily routes. 5 Managing a daily workload of approximately 50-60 stops within the designated area. 6 Utilising provided equipment, such as the sack barrow/hand truck, to safely handle heavier items. 7 Consistently demonstrating a commitment to DPD's service standards and operational procedures. 8 Ensuring the safe and secure handling of all parcels throughout the collection and delivery process. 9 Accurately maintaining all necessary documentation and records related to deliveries and collections. 10 Promptly reporting any issues or discrepancies encountered during the course of duties. This role requires a valid C1 licence, Driver Qualification Card (DQC), and Certificate of Professional Competence (CPC). A minimum of 12 months' experience in a similar position is essential. Qualifications: What we’re looking for:To be considered for the role you must have:A valid 7.5T (C1) licence, DQC (Driver Qualification Card) and CPC accreditation We are also looking for you to demonstrate that you: Recognise the value of providing great customer service Can work to deadlines, are flexible and always go above and beyond Are friendly, approachable, positive, resourceful and professional Are able to multi-task and problem solve Ability to lift, load and carry Additional Information: About our BenefitsWe recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few… Holiday trading Enhanced maternity and paternity package Free life assurance of 4 x salary on joining the pension scheme Health Kiosks visiting every location Vitality at Work Free On Site Parking Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping Milestone Days off to celebrate with your family and friends For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you Apply today