Our client is a small, yet key company based in Loughborough
They are now seeking an experienced Logistics Manager to join them on a full time, permanent basis
Key responsibilities
* Develop an understanding of day to day operational activities of the organisation
* Provide Senior Management support across all departments in the absence of other managers
* Attend monthly SMT meetings across various Locations
Logistics Operations:
* Oversee the selection, picking, packing, and dispatch of products available 24/7, including managing day service and out of hours dispatch operations.
* Act as the key relationship manager for all courier services, ensuring timely deliveries and addressing any delivery failures or issues.
* Support the development of the packaging materials, identifying and utilising the most effective, efficient, and cost-effective packaging for products.
* Working with the Managing Director to support the development and expansion of logistics service.
Procurement and Supplier Management:
* Develop and maintain strong relationships with suppliers, negotiate pricing, and manage the procurement process to ensure it is effective, efficient, and cost-effective.
* Continuously evaluate and adjust the stock range of both new and current products to optimise the supply chain.
Stock and Inventory Management:
* Manage stock items such as consumables, collection kits, stationery, uniforms, and general procurement.
* Ensure proper stock levels are maintained, oversee the dispatch and return of collection and event kits, and manage the stock management software system for accurate record-keeping.
* Responsible for equipment register for all equipment, and supporting the management of equipment within your department and other departments including:
* ensuring calibration/servicing/repairs for critical and non-critical equipment is carried out in a timely manner.
* liaise with relevant department managers in respect to the replacement of faulty or damaged equipment to ensure the smooth running of the service.
Facility and Vehicle Management:
* Manage the maintenance and readiness of all charity vehicles and coordinate with the Managing Director to manage insurance-related matters for these assets.
* Oversee the maintenance and cleanliness of facilities in Loughborough, ensuring they meet the operational standards and requirements.
Compliance and Quality Control:
* Ensure all operations comply with the principles of Good Manufacturing Practice.
* Support the Quality Department in product recall processes, manage temperature monitoring of equipment, and handle non-conformance reviews and audits.
Team Leadership and Development:
* Manage the logistics team, including Out of Hours Dispatch Assistants, ensuring effective scheduling and task allocation.
* Collaborate with the Training Department to ensure all team members receive necessary training and that annual reviews are conducted.
* With support from other key staff, support and grow the team of volunteer drivers.
Reporting and Interdepartmental Collaboration:
* Produce regular reports for the Managing Director, Senior Management Team, and Quality Department detailing logistics performance and strategic alignment.
* Maintain effective communication with key departments such as Laboratory, Customer Service and Quality to enhance service delivery and resolve operational challenges.
Emergency Response and Operational Readiness:
* Participate in an on-call rota for emergency and holiday cover, ensuring the organisation can respond swiftly to urgent supply needs.
* Support other managers and cover essential duties in their absence, demonstrating flexibility and reliability in emergency situations.
* Appropriate managerial/business administration qualification
* Certified in Logistics, Transportation, and Distribution (CLTD)
Experience required:
* Knowledge of Good Manufacturing Practice (GMP)
* Familiarity with regulatory compliance and quality assurance processes
* Experience with procurement and stock management
* Proficient in all core aspects of Microsoft Office applications
* Proven experience in logistics and supply chain management, preferably in the veterinary or related healthcare sectors.
* Full UK Driving licence
* Strong leadership and interpersonal skills to effectively manage and motivate a diverse team
* Excellent organisational and strategic planning abilities, with a keen eye for detail
* Ability to handle high pressure situations and complex logistical challenges with a solutions-oriented approach