We have an exciting opportunity for a Technical Sales Account Manager to work and be part of a very ambitious and forward-thinking UK Manufacturer, based in Hoddesdon. This is a full-time permanent position offering a competitive salary. The working hours are 7am – 4:30pm Monday – Friday but this may be negotiable.
This role requires processing of incoming sales enquiries, understanding technical information, overseeing designs, raising quotations and following quotations through to orders.
Roles & Responsibilities
* Understand customer needs and requirements
* Prepare sales quotations based on customer requirements – including understanding drawings/specifications
* Close sales and support the sales team in hitting monthly targets
* Utilize CRM system to log and follow up all quotations
* Establish and maintain lasting business relationships
* Providing world-class service in response times to quotes, queries and questions ensuring the customer has the best experience in the market every time through a consistently high standard in both content and speed.
* Forensic timely follow-up of quotes and opportunities to maximise every chance to grow sales whilst building rapport and goodwill with customers.
* Contacting existing, lapsed and new customers by phone or through online meetings on a daily basis to build rapport and increase their spending with a particular focus on our key product offerings.
* Evaluate, track, maintain, dev...