Job Role : Operations Administrator Salary : £24,862 per annum Hours : 40 hours per week, 09:00am- 17:30pm (30-minute lunch break) Location : Chessington Summary of Role: The Operations Administrator is responsible for organising and performing all administrative tasks in a timely and logical manner. The role requires the ability to multitask, maintain accurate and up-to-date records, and provide support across various areas of the office environment as directed. This position ensures all transport and warehouse paperwork is completed and processed accurately. Key Relationships: Transport Manager Warehouse Manager, Supervisor, Team Leader, Drivers Customers Stock Controllers Operations Manager Main Office Sales Team Other branches Job Accountabilities: Processing Paperwork: Manage paperwork from all departments and provide reports for analysis. Data Accuracy: Keep all relevant spreadsheets and systems up to date. Export & Consignment Management: Oversee exports and daily carrier consignment management. Customer Delivery Notes: Create customer delivery notes and assemble driver folders. Purchase Orders: Process purchase orders for supplier goods in deliveries. Filing: Maintain an organised and accurate filing system for all paperwork. Stock Count & Reporting: Assist with stock counting and reporting tasks. Customer Credits: Process customer credits, validate orders, and provide reports to investigate picking, loading, and dispatch errors. Communication: Answer the phone politely and professionally. Additional Duties: Perform other tasks as assigned by management as needed. Skills & Competencies: Quality of Work: Demonstrates attention to detail and thoroughness, ensuring timely completion of tasks. Teamwork: Collaborates effectively with others, shares information, and supports team success. Willing to work extra hours and assist in areas outside of the primary role. Communication & Interpersonal Skills: Presents information clearly, listens actively, and treats others respectfully. Customer Focus: Understands and addresses both internal and external customer needs to benefit the organisation. Initiative: Manages time effectively, accepts additional responsibilities, and supports others as needed. Health & Safety Awareness: Complies with health and safety procedures and reports risks accordingly. Planning and Organising: Adapts to changes, uses resources efficiently, and prioritises work to meet deadlines. Works with the manager to establish objectives and plans. This position provides a great opportunity for someone looking to work in a fast-paced and supportive team environment, while also developing administrative and operational skills.