Job Description To coordinate information and monitor trends for service performance; identify areas of service for review and improvement to facilitate the continuous improvement of Health and Social Care Moray services; and to support quality improvement approaches, developing performance outcomes and measures, and service planning. development arrangements. To support the strategic development of Health and Social Care Moray within the context of integrated service delivery. To deliver performance information and interpretation on organisational performance at various levels throughout the organisation including the delivery of performance information to the Moray Integration Joint Board Responsibilities To support and influence the operational effectiveness of performance and quality management arrangements leading to improvements in the quality and outcomes for Health and Social Care Moray. To support and influence improvements in performance for the operational effectiveness for Health and Social Care Moray development and inspection arrangements. To support the strategic planning of Health and Social Care Moray in the context of integrated service delivery The Individual Significant demonstrable experience in a senior information management role. Experience in the provision, development and delivery of performance reports. Experience of working in a performance and project discipline Experience in a multi-agency environment Experience in supporting an organisations strategic planning function Educated to degree level or equivalent experience along with additional specialist training and experience. Evidence of continuing professional development Commitment to quality and understanding of performance management issues Effective organisational and time management skills Effective written and oral communication skills and the ability to present information at all levels within the organisation Self- confident and self- motivated Data preparation for business intelligence; business objects; expert in standard IT packages (specifically Excel functionality) Large dataset information extraction, collation & cleansing; application of relevant statistical approaches; identification of data patterns; predictive modelling; analysis & interpretation skills to produce conclusions and recommendations Sharing & teaching skills in information management & systems development; written & oral communication skills to effectively present complex and sensitive data. Evaluation skills Effective management of performance and organisation. Capacity building, effective communication Credibility, with knowledge of operational & political environment Understanding of national and local policies Good influencing and negotiating skills Confident and effective communicator Develop and coordinate operational protocols and procedures for new ways of working. Adaptable and able to work under pressure Team Worker Willingness to accept direction/delegation Ability to form productive working relationships Must be able to work flexibly to meet the needs and demands of the service Ability to work in an open plan, shared office or at home as required. Must be able to work in different offices dependent on the service requirements Closing date; 4 April 2025 Starting Salary: £43,204.20 £22.92 per hour 36.25 hours per week For further information contact Jeanette Netherwood, jeanette.netherwoodmoray.gov.uk