We are looking for a Breakfast Manager to join our friendly and energetic Restaurant team.
Our Restaurant team are incredibly important to our business and play a vital part in delivering a first-class guest experience at Thyme.
The key focus of the role will be to ensure a smooth running of day to day service while managing the restaurant Front of House team, to develop the business and promote the restaurant and maximise covers.
You must be positive and love interacting with guests. We are luxury brand and as such, we have a wide range of guests, so an easy rapport and great people skills are essential for this role.
About us
Thyme is not a hotel: we have a hotel, a spa, a cookery school, restaurants and a farm, we grow our vegetables, fruit & herbs, and we have nature at our heart.
Thyme is a restored historic Cotswold manor and farm. It is a family story where a passion for the land, food and entertaining, merges with a love of local heritage, beauty and conservation.
We took time to make Thyme. Working with the historic buildings and the farm that surrounds them, we have created a thoughtful place with love and attention lavished on every detail. We hope you will experience a real connection to the land, the seasons and to nature, and we invite you to enjoy this English country idyll with our team.
Please note – candidates must be available for weekdays and weekends.
Key Tasks
* You will be a key member of the Morning Team, providing guests with a distinctive, warm, professional and intuitive service
* To help support and guide the team and encourage them to support one another
* Preparation of the Restaurant ahead of service to ensure guest comfort
* Offer expert product knowledge to guests
* Support the Morning Team in the smooth breakfast and lunch service
* Assist in ensuring the restaurant is running to an extremely high standard.
* Supervision, allocation and development of the restaurant Front of House team. Putting into practice excellent service standards, managing guest expectations and complaints.
* Implementing high standards and excellent practice and being a role model for the restaurant team
* Liaising with reservations and reception to make sure the hotel residents have tables booked and are prioritised. Ensuring all special occasions and guest notes are communicated and executed.
* Staff training – to include service training, cross training in other areas, allergens, H&S
* Adding to and implementing all SOPS, ensuring all checklists and due diligence
* Flexible work schedule includes weekends, evenings and bank holidays.
Candidate Requirements
* Previous experience in a guest facing role within a restaurant or hotel;
* A team player with excellent organisational and time management skills;
* Impeccable attention to detail;
* Ability to work under pressure, whilst maintaining a positive and can-do attitude;
* Guest focused with a genuine passion for delivering sensational service
* Excellent spoken English and have immaculate presentation skills
Benefits
* Generous Service Charge paid in arrears
* Additional Holiday - All staff to have an extra day off on their birthday.
* Meals on Duty - All FOH departments (kitchens, FOH, Reception, housekeeping, spa) entitled to food on duty. This is served at 11am and 4.30pm daily.
* Employee assistance programme - designed specifically to assist hospitality people by providing specialist, independent and confidential advice, support and assistance.
* High quality and stylish uniforms provided.
* Free staff parking.
* 50% off food in both the Ox Barn and the Swan.
* We offer a Staff accommodation rate of £100 Bed and Breakfast per room per night.
* Cookery School - All classes are £40 per person, available for you plus 1 guest.
* 50% discount on Spa Treatments.
* Recently renovated staff room with kitchenette, comfy sofas and entertainment.
* Beautiful Location with plenty of space to walk and relax during break times!
Thyme is an equal opportunity employer. We are committed to being a successful, caring and welcoming place for all. We are committed to a culture where respect and understanding is fostered, and the diversity of people's backgrounds and circumstances will be positively valued. We will ensure that no applicant receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.