Job Description
Job Title: Hostess
Location: Doha, Qatar
Company: Lusail Hospitality & Services
Department: Food & Beverage
Job Summary:
We are seeking a professional and well-presented Hostess to provide a warm and welcoming experience for guests at our luxury banquet events. The Hostess will be responsible for greeting guests, managing reservations, coordinating seating, and ensuring a high level of hospitality that aligns with 5-star hotel and fine dining standards.
Key Responsibilities:
1. Guest Reception & Hospitality • Greet guests warmly upon arrival and create a memorable first impression. • Escort guests to their tables, ensuring smooth seating arrangements and efficient table turnover. • Maintain a courteous, professional, and friendly demeanor at all times.
2. Protocol & Etiquette • Ensure adherence to high-end service etiquette and dining protocols, especially for VIP guests and fine dining settings. • Provide personalized service by remembering guest preferences and accommodating special requests. • Assist in managing VIP seating and special reservations to enhance the guest experience.
3. Reservation & Seating Management • Handle guest reservations via phone, email, and online booking platforms. • Maintain an organized seating chart and efficiently manage table assignments. • Communicate effectively with the waitstaff and management to ensure smooth opera...