Sales Administrator Packaging Manufacturer, Deeside -An exciting role awaits a dedicated individual to join a leading packaging manufacturer in Deeside as a Sales Administrator. This permanent, full-time position offers a competitive salary of £25,500-£27,000 per annum, depending on experience, along with an array of excellent benefits. Why This Role Stands Out: Work-Life Balance: Enjoy a consistent Monday to Friday schedule, 9am-5pm. Generous Leave: Benefit from 25 days of annual leave plus bank holidays. Financial Security: Enhanced company sick pay, private pension with a 4.5% company contribution, and death in service benefit at 2 times annual salary. Family Support: Enhanced paternity and maternity leave. Health and Wellbeing: Free health checks, eye vouchers, and access to an employee assistance programme (TELUS). Convenience: Free on-site parking, tea, and coffee. Recognition and Rewards: Long service awards, annual pay reviews, employee referral scheme (£500), and a cycle to work scheme. Role Responsibilities: As a Sales Administrator, you will be an integral part of a team of five, reporting to the Customer Service Manager. Your primary duties will include: Sales Order Management: Overseeing the sales order process from initial enquiry to dispatch, including providing quotes and ensuring customer deadlines are met. Customer Communication: Daily interaction with Sales Managers and customers via telephone and email to understand stock requirements and forecasts. Stock Monitoring: Managing aged stock and liaising with the purchasing department for raw material requisitions. Production Coordination: Collaborating with the Production team to keep customers updated on orders and dispatches. Customer Care: Maintaining high standards of customer service, developing strong business relationships, and efficiently handling customer complaints. Data Reporting: Providing bespoke data reports as required. Financial Liaison: Working with the Finance Administrator and Finance Shared Services to ensure customer accounts are up to date. Desired Skills and Experience: Technical Proficiency: Competence in MS Office, particularly Word, Excel, and Outlook. Qualifications: Customer Service or Administration NVQ is advantageous but not essential. Experience: Previous telephone based customer service experience, ideally within a manufacturing environment in a Sales Administrator role or similar, and familiarity with SAP is beneficial, although training can be provided. Communication: Strong skills in dealing with customers via telephone and email. Administrative Skills: Experience in general office administration with good Excel skills and collaboration with other departments. This role is perfect for someone who thrives in a dynamic environment and is passionate about delivering exceptional customer service. If this sounds like the next step in your career, this Sales Administrator position offers a fulfilling and supportive workplace where your contributions will be valued. Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy. ADZN1_UKTJ