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As employers, we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high-quality services for our patients and communities.
As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients, and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part-time, hybrid working, or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
Job overview
Reporting directly to the Director of Planned Care and Improvement, the Deputy Director of Elective Recovery will lead on the delivery of planned care strategy and operations at a regional level working in collaboration with, and through the system coordination teams in the operations directorate.
The focus of the role will be on assuring the delivery of elective care performance across the region working alongside the national team and our elective improvement team to ensure this is underpinned by a structured approach to improvement; providing subject matter expertise to Regional colleagues, ICBs, and to wider systems and ALBs based on comprehensive experience of managing Elective Care performance measures; interfacing with colleagues responsible for cancer, diagnostics, planning, community, and primary care services to ensure the interface between services and sectors is configured to support delivery of planned care.
Main duties of the job
The Deputy Director of Elective Recovery will work as part of a dynamic team in delivering an effective service supporting managers and staff across East of England Region. The post holder will:
* Work with regional and system colleagues and with other ALBs and national teams to ensure that the Elective Care performance standards are met, that systems deliver high-quality services and that this is supported by a structured approach to improvement across health systems.
* Work alongside regional colleagues to ensure that systems plan and deliver services which meet operational planning and constitutional commitments.
* Provide subject matter expertise to Regional colleagues, ICBs, and to wider systems and ALBs based on comprehensive experience of managing Elective Care performance measures, and a sound ability to interpret both performance and activity data.
* Support a system approach to improvement in elective recovery services, using assets from across the system to improve outcomes, experience, and efficiency of services.
* Be a part of a team with responsibility for analysing performance against a variety of measures, and from this identify strategies and interventions to support and facilitate necessary improvements, at organisation and system level or across East of England.
* Develop structures and processes to support the sustainable delivery of high-quality elective services across East of England.
Working for our organisation
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
* Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
* Making the NHS a great place to work, where our people can make a difference and achieve their potential.
* Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care.
* Optimising the use of digital technology, research, and innovation.
Detailed job description and main responsibilities
The post holder will have responsibility for the strategic and operational development of the Directorate strategy/plan for elective services. Plans to achieve the strategy will be underpinned by the delivery of short to medium-term objectives.
Key aspects of this role will be to:
* Ensure the strategy is formulated, understood by all stakeholders, and is delivered utilising all available resources efficiently and effectively.
* Develop a structured approach to improvement in elective recovery, drawing on regional and national support and tailored to the needs of each system.
* Ensure the development and management of plans, within the Directorate.
* Ensure appropriate systems and processes are in place to enable the implementation of the strategy plans in any new organisations.
* Proactively manage the key risks and issues associated with ensuring appropriate actions are taken to mitigate or respond.
* Monitor and establish accountability on the overall progress of the strategy to ensure completion within agreed timescales.
* Manage the budgetary implications of activity.
* Avoid the destabilisation of business as usual.
* Manage and actively promote the relationships with key stakeholders.
Person specification
Qualifications and experience
* Demonstrable experience of working with Acute Hospital Providers and ICBs at a provider, system, or regional level with preference for on-the-ground experience.
* Ability to work as a subject matter expert for elective care with regional colleagues, ICBs, and others.
* Demonstrable experience of working with Acute Hospital Providers and ICBs to deliver improvement in national constitutional and planning standards for elective care including day case, ordinary elective and outpatients and of the interface with other elements of the acute hospital portfolio including diagnostics, cancer, and urgent and emergency care.
Knowledge
* Demonstrable experience and ability to hold executive level management teams to account for delivering improvement in elective performance standards.
* Demonstrable understanding of NHS national and regional strategy/programmes for acute elective services to support elective recovery.
* Demonstrable understanding of complexity and opportunity areas for the interface between acute elective services and other NHS providers including community services and primary care.
Skills
* Demonstrate evidence of using data from a range of sources / present in a clear manner.
* Demonstrate highly developed communication skills with the ability to communicate on highly complex matters and difficult situations.
Our commitments to you
We are passionate about creating an inclusive workplace that promotes and values diversity. We know that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We strive to ensure our people feel trusted, valued, and empowered. We’re passionate about nurturing and developing people. When you join us, we want you to grow and excel, and we offer many opportunities for you to do that. We welcome your talent and enthusiasm irrespective of age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability and/or who are neuro-divergent.
We welcome applications from disabled candidates. If you meet all the essential criteria, you will be guaranteed an interview.
Applications from job seekers who require sponsorship to work in the UK under the Skilled Worker route are welcome and will be considered alongside all other applications.
If applying for this role on a secondment basis, please make sure you have obtained prior agreement from your current line manager to apply for this position.
Please note that we currently do not accept applications via recruitment agencies.
The NHS Business Services Authority is responsible for the processing of your application; a privacy notice is attached to advise you on how we will process your personal data.
NHS England
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